Please be sure to request assistance no later than one hour before your train is due to depart so that we have enough time to organise appropriate assistance.
Opening hours: 6 a.m.–10 p.m.
Phone within Switzerland: 0800 007 102 (free of charge from anywhere in Switzerland)
Direct dial from abroad: +41 (0)51 225 78 44
E-mail: mobil@sbb.ch