Navigating on SBB.ch

Find your station.

Buy tickets for travel or special events, do some shopping, change some money or even book your holiday.

As a hub for departures and arrivals, today major stations offer you a comprehensive service, from ticket counters to automatic ticket machines, counters for special event tickets, currency exchange, cash transfer, luggage facilities and the SBB Travel Agencies. And all this every day from dawn until dusk. What's more, they are great places to go shopping or have a bite to eat.

Even the smallest stations are equipped with automatic ticket machines for you to purchase your tickets quickly and independently. Medium-sized stations are also rail hubs offering a slightly wider range of services.
As a h Buy tickets for travel or special events, do some shopping, change some money or even book your holiday.

Search of stations for station information

Luzern

Services

Services
Service Validity Time Contact
Rail Service daily 24 hrs 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Prompt sale 14.05.2012 – 10.05.2015 Mo–Fr 06:15 – 21:00 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa, Su 06:15 – 20:00
Advice & sale 06.05.2013 – 13.10.2013 Mo–Fr 08:00 – 19:40 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa 08:00 – 18:00
Su 09:00 – 18:00
SBB Travel agency 06.05.2013 – 13.10.2013 Mo–Fr 08:30 – 18:30 051 227 33 33
Sa 08:30 – 16:00
Check-in at station 17.05.2013 – 06.10.2013 Mo–Fr 07:00 – 19:00 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa, Su 08:00 – 19:00
Baggage 17.05.2013 – 06.10.2013 Mo–Fr 07:00 – 19:00 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa, Su 08:00 – 19:00
Left-luggage office 17.05.2013 – 06.10.2013 Mo–Fr 07:00 – 19:00
Sa, Su 08:00 – 19:00
Special event ticket 06.05.2013 – 13.10.2013 Mo–Fr 08:00 – 19:40 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa 08:00 – 18:00
Su 09:00 – 18:00
Currency exchange 02.04.2013 – 13.10.2013 Mo–Fr 08:00 – 18:30 051 227 36 47
Sa 08:00 – 17:00
Su 09:00 – 12:00
13:00 – 17:00
Western Union 02.04.2013 – 13.10.2013 Mo–Fr 08:00 – 18:30 0800 007 107
Sa 08:00 – 17:00
Su 09:00 – 12:00
13:00 – 17:00
Gruppen-/Firmenreisen 06.05.2013 – 13.10.2013 Mo–Fr 08:30 – 18:30 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa 08:30 – 16:00
Tax Free 02.04.2013 – 13.10.2013 Mo–Fr 08:00 – 18:30
Sa 08:00 – 17:00
Su 09:00 – 12:00
13:00 – 17:00
Lost Property Service 17.05.2013 – 06.10.2013 Mo–Fr 07:00 – 19:00 0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
Sa, Su 08:00 – 19:00
Bicycle Rental 17.05.2013 – 06.10.2013 Mo–Fr 07:00 – 19:00 051 227 32 61
Sa, Su 08:00 – 19:00
Client Echo SBB Mo–Fr 08:00 – 17:00 0800 401 401
         

Holidays

Holidays
Holiday Date Services Opening times
Whitsun 19.05.2013 Prompt sale 06:15 – 20:00
Advice & sale 09:00 – 18:00
SBB Travel agency closed
Baggage 08:00 – 19:00
Currency exchange 09:00 – 12:00 13:00 – 17:00
Gruppen-/Firmenreisen closed
Whit Monday 20.05.2013 Prompt sale 06:15 – 20:00
Advice & sale 09:00 – 18:00
SBB Travel agency closed
Baggage 08:00 – 19:00
Currency exchange 09:00 – 12:00 13:00 – 17:00
Gruppen-/Firmenreisen closed
Corpus Christi 30.05.2013 Prompt sale 06:15 – 20:00
Advice & sale 09:00 – 18:00
SBB Travel agency closed
Baggage 08:00 – 19:00
Currency exchange 09:00 – 12:00 13:00 – 17:00
Gruppen-/Firmenreisen closed
National Day 01.08.2013 Prompt sale 06:15 – 20:00
Advice & sale 09:00 – 18:00
SBB Travel agency closed
Baggage 08:00 – 19:00
Currency exchange 09:00 – 17:00
Gruppen-/Firmenreisen closed
St. Leodegar 02.10.2013 Advice & sale 09:00 – 18:00
SBB Travel agency closed
Gruppen-/Firmenreisen closed
All Saints´ Day 01.11.2013 Prompt sale 06:15 – 20:00
Advice & sale closed
SBB Travel agency closed
Baggage 09:30 – 19:00
Currency exchange closed
Gruppen-/Firmenreisen closed
Immaculate Conception 08.12.2013 Prompt sale 06:15 – 20:00
Advice & sale closed
SBB Travel agency closed
Baggage 09:30 – 19:00
Currency exchange 09:00 – 17:00
Gruppen-/Firmenreisen closed
Christmas Eve 24.12.2013 Prompt sale 06:15 – 19:00
Advice & sale 08:30 – 18:00
SBB Travel agency 08:30 – 16:00
Baggage 09:30 – 19:00
Gruppen-/Firmenreisen 08:30 – 16:00
Christmas 25.12.2013 Prompt sale 06:45 – 19:00
Advice & sale closed
SBB Travel agency closed
Baggage 09:30 – 19:00
Currency exchange closed
Gruppen-/Firmenreisen closed
St. Stephen´s Day 26.12.2013 Prompt sale 06:15 – 20:00
Advice & sale closed
SBB Travel agency closed
Baggage 09:30 – 19:00
Currency exchange closed
Gruppen-/Firmenreisen closed
New Year´s Eve 31.12.2013 Prompt sale 06:15 – 20:00
Advice & sale 08:30 – 18:00
SBB Travel agency 08:30 – 16:00
Baggage 09:30 – 19:00
Currency exchange 08:00 – 17:00
Gruppen-/Firmenreisen 08:30 – 16:00
New Year´s Day 01.01.2014 Prompt sale 06:45 – 20:00
Advice & sale closed
SBB Travel agency closed
Baggage 09:30 – 19:00
Currency exchange closed
Gruppen-/Firmenreisen closed
Saint Berchtold 02.01.2014 Prompt sale 06:15 – 20:00
Advice & sale closed
SBB Travel agency closed
Baggage 09:30 – 19:00
Currency exchange closed
Gruppen-/Firmenreisen closed
Good Friday 18.04.2014 Prompt sale 06:15 – 20:00
Advice & sale 09:00 – 18:00
SBB Travel agency closed
Baggage 09:30 – 19:00
Currency exchange 09:00 – 12:00 13:00 – 17:00
Gruppen-/Firmenreisen closed
Easter 20.04.2014 Prompt sale 06:15 – 20:00
Advice & sale 09:00 – 18:00
SBB Travel agency closed
Baggage 09:30 – 19:00
Currency exchange 09:00 – 12:00 13:00 – 17:00
Gruppen-/Firmenreisen closed
Easter Monday 21.04.2014 Prompt sale 06:15 – 20:00
Advice & sale 09:00 – 18:00
SBB Travel agency closed
Baggage 09:30 – 19:00
Currency exchange 09:00 – 12:00 13:00 – 17:00
Gruppen-/Firmenreisen closed
       

Subject to modifications

Equipment

Equipment
Equipment
Vorhanden Mobilift
Vorhanden Boarding/alighting assistance for wheelchair users
Vorhanden Wheelchair-friendly ticket counter
Vorhanden Disabled toilets
Vorhanden Step-free platform access (lift/ramp)
Available
Available
Not available
Not available
No information
No information

Lockers

Lockers
Size Small Medium Large
(W X H x D in cm) 24.8 x 42.0 x 75.0 31.7 x 61.5 x 75.0 44.7 x 61.5 x 88.0
Prices in CHF 6.– 7.– 9.–
Number 147 144 24
       
Opening times
Opening times
Mo–Su 04:00–01:30
   

Subject to modifications

P+Rail

Parking spaces Prices in CHF Times subject to charges Comments
Day Month Year Mon-Fri Sat Sun
13.– Recode entry tickets for Bahnhofparking-lot P3 Frohburg at the ticket counter in Lucerne (only until 30.09.13). No monthly or annual season tickets
               

CarSharing locations

CarSharing locations
Parking space designation Location ID
Luzern Bahnhof 1091
   

Click & Drive

Click & Drive
Where to pick up the Mobility Card: Additional information:
see Customer service 0848 824 812 Mobility 24h-Service Center
   

RailTaxi

Freephone number 0800 44 22 66

RailTaxi meeting point: on the left near the main entrance, by Kiss&Rail
Associated urban locations: Lucerne city
Partner: Taxi Ernst Hess AG, Lucerne
SBB luggage service: Tel. +41 (0)51 227 32 61

Bike rental

Bike rental
Contact Comment
051 227 32 61 Issue/return of the bikes at the local "Velostation"
   
Rental bike categories
Categories
Countrybike
Comfortbike
Mountainbike
Children's bike
Tandem
Children's trailer
Comfortbike
Elektrovelo
 

Bike storage

Bike storage
Availability grün  Always enough bicycle parking lots available
Lockable Yes
Lockable bike storage Velostation http://www.velostation.ch/staedte/luzern.htm
   

Subject to modifications

Miscellaneous  

Shopping at the station.

Shop with rail connections.

Flowers, gifts, clothes and much more. 365 days a year. Discover the rich variety our stations have to offer.