Ticket-holding obligation on long-distance services.
In mid-June, the public transport industry decided to extend the obligation to be in possession of a valid ticket to long-distance services as of 11 December 2011. As is already the case for regional and urban public transport services, customers on long-distance services will also have to purchase their tickets prior to departure. Anyone travelling without a ticket will have to pay a surcharge of at least 90 Swiss francs in addition to the price of the ticket.
The Swiss Public Transport Association (VöV), staff and customer representatives and SBB have defined customer-friendly ways of implementing the new requirement to hold a valid ticket before boarding long-distance services. For example, class and route upgrades may still be purchased on board the train without a supplement.
The details of the ticket-holding obligation are as follows:
- Customers may continue to purchase class upgrades on board the train without incurring a surcharge. However, the minimum price on long-distance services will rise from 5 to 10 francs.
- Customers may continue to purchase route upgrades on board the train without incurring a service surcharge.
- If a passenger forgets his/her personal travelcard, he/she will still only have to pay 5 francs.
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As a customer and user of SBB Businesstravel, you and your employees have a definite advantage. You can purchase and print out your ticket via SBB Businesstravel without having to leave your desk. Or you can use SBB Mobile Business to buy your tickets directly on your Smartphone until shortly before departure.
