Navigating on SBB.ch

E-vouchers – practical, flexible, paperless.

Are you looking for a simple, clear solution for your trip to a client event or to finance your employees’ public transport travelcards, or just a practical Christmas present for your clients and staff? The paperless e-voucher is the ideal solution for every business!

This electronic voucher for public transport services can be used to pay for all offers from the SBB Ticket Shop and SBB Mobile. You can choose whether an e-voucher is to be restricted to particular products or may be used for the entire range.

Additional features:

  • Individual or bulk purchase available
  • Any value can be selected
  • Purchase via SBB Businesstravel
  • Payment upon purchase
  • Can be redeemed in several stages
  • Valid for five years from date of issue
  • Discounts available if ordered online
  • Can only be redeemed by private customers in the SBB Ticket Shop and SBB Mobile

Here you can find instructions on purchasing and redeeming e-vouchers.

Buy online

Purchase of e-vouchers online.

Authorised users can purchase e-vouchers in the SBB Ticket Shop Business. If you have any questions regarding authorisations, please contact the person in your company who is responsible for SBB Businesstravel.

1. Select e-voucher.

Select the offer «e-voucher» in SBB Ticket Shop Business.

Show sample image in full size

2. Select number of vouchers and amount.

On the following pages, enter the required number of vouchers and the desired amount for the e-voucher(s) as well as your personal data and payment information.

The “Bulk order” option allows you to order over 48 vouchers in one transaction. You can also specify which products the vouchers can be redeemed for according to your requirements (e.g. these vouchers can only be used to purchase Half-Fare travelcards). Special authorisation is required to place bulk orders.

Show sample image in full size

3. Specifying the product range for which vouchers can be redeemed (bulk orders only).

When placing bulk orders, you have the option of adapting the range of products that can be purchased using the e-vouchers to your requirements. For instance, you can stipulate that the e-vouchers may only be redeemed for a Half-Fare travelcard.

Show sample image in full size

3. Kaufbestätigung und Versand E-Gutschein.

4a. Confirmation of purchase and dispatch of an individual e-voucher.

As soon as the purchase has been confirmed, you will receive an e-mail with an attached PDF file containing your individual e-voucher.

Show sample image in full size

4b. Confirmation of purchase and download of e-vouchers ordered in bulk.

As soon as the purchase has been confirmed, you will be able to see your order in SBB Businessmanager. Your e-vouchers can then be downloaded from SBB Businessmanager.

Redeem online

Redemption of e-vouchers online.

An e-voucher can only be redeemed by private customers in the SBB Ticket Shop and SBB Mobile.

1. E-Gutschein einlösen.

1. Redeem e-voucher.

Go into the SBB Ticket Shop, and select your offer. Enter the required data until you see the input field «e-voucher» in the shopping cart. Now enter your e-voucher-code from the PDF file you received in an email (see above). Click «Redeem».

Show sample image in full size

2. Profitieren.

2. Benefit.

On the next page you will see the summary with the offer price and the value of the redeemed voucher. Conclude your purchase transaction as usual.

Show sample image in full size

Buy via SBB Mobile Business

Purchase of e-vouchers with the Smartphone.

Authorised users can purchase e-vouchers via the SBB Mobile Business app. If you have any questions regarding authorisation, please contact the person in your company who is responsible for SBB Businesstravel.

1. E-Gutschein auswählen.

1. Select e-voucher.

To purchase an e-voucher, go to the "Tickets" section of the SBB Mobile Business app, and select "Tickets for Switzerland" and then "e-voucher".

Show sample image in full size

2. Gutscheinanzahl und -wert wählen.

2. Select number of vouchers and amount.

Enter the number of E-Vouchers you require as well as their value (per voucher). You can also enter a greeting text (free text).

Conclude the purchasing transaction as usual.

Show sample image in full size

3. Kaufbestätigung und Versand E-Gutschein.

3. Confirmation of purchase and delivery of e-voucher. 

As soon as the purchase has been confirmed, you will receive an Email with an attached PDF file which contains your personal e-voucher.

Show sample image in full size

Redeem via SBB Mobile

Redeeming e-vouchers with Smartphone.

E-vouchers can be redeemed via SBB Mobile, the free app for private customers.

Please note: at present, e-vouchers cannot be purchased or redeemed using SBB Mobile for Windows Mobile 7. SBB Mobile is not available for mobile phones with Java.

1. Angebot wählen und E-Gutschein auswählen.

1. Choose offer and select e-voucher.

In the SBB Mobile app, select one of the offers from the «Ticket» section, and follow the different steps until you see the link «Redeem e-voucher» displayed in the shopping cart. Follow this link.

Show sample image in full size

2. E-Gutschein-Code eingeben.

2. Enter e-voucher code.

Enter the code of your e-voucher in the screen and then press «Next».

Show sample image in full size

3. Profitieren

3. Benefit.

On the next page you will see the summary with the offer price and the value of the redeemed voucher. Conclude your purchase transaction as usual.

Show sample image in full size

General information

  • E-vouchers can only be redeemed online at the SBB Ticket Shop and via smartphones (except for smartphones with Windows Mobile 7 operating systems or Java) using the SBB Mobile app.
  • The SBB e-vouchers are not person-bound and are therefore freely transferable.
  • The e-vouchers cannot be exchanged or refunded.
  • The credit is valid for five years from the date of purchase.
  • Several e-vouchers can be redeemed in the shopping cart.
  • Any residual credit will be displayed in the shopping cart. You will also receive an email containing a link to a new e-voucher that exhibits the residual value.

Product specifications subject to change.