Navigating on SBB.ch

On-board service – all the comfort you require.

Business zone

You can work in peace in business zone in 1st class on InterCity trains:

  • Workspaces with tables, sockets and reading lamps.
  • Boosters for improved mobile phone reception and optimised data transfer.
  • WLAN for wireless Internet access (on certain routes).
  • Cloakroom and luggage storage area.

If you want to work as efficiently when you are travelling as you can in the office, simply reserve one of these mobile workspaces at the Businesstravel Helpdesk on 0848 111 456.

Business zones are offered on the following routes:

  • Basel SBB–Luzern–Gotthard–Lugano
  • Basel SBB–Zürich HB–Chur
  • Basel SBB–Bern–Interlaken Ost
  • Genf Flughafen–Biel/Bienne–Zürich HB–St. Gallen
  • Genf Flughafen–Bern–Zürich HB–St. Gallen
  • Lausanne–Biel/Bienne–Basel SBB
  • Romanshorn–Zürich HB–Bern–Brig
  • Basel SBB–Bern–Interlaken Ost
  • Basel SBB–Bern–Brig
  • Zürich HB–Luzern
  • Biel/Bienne–Bern

Quiet zone

You can work in peace in the quiet zone – with no disruptive music or annoying telephone conversations.

 

 

 


In the quiet zone, which you will find marked in 1st class coaches:

  • conducting conversations
  • making phone calls
  • listening to music (even with headphones)
  • playing audio or video programs on a notebook

are discouraged.

Offered on the following routes:

  • Basel SBB–Luzern–Gotthard–Lugano
  • Basel SBB–Zürich HB–Chur
  • Basel SBB–Bern–Interlaken Ost
  • Basel SBB–Bern–Brig
  • Genf Flughafen–Biel/Bienne–Zürich HB–St. Gallen
  • Genf Flughafen–Lausanne–Bern–Zürich HB–St. Gallen
  • Lausanne–Biel/Bienne–Basel SBB
  • Romanshorn–Zürich HB–Bern–Brig
  • Zürich HB–Luzern
  • Zürich HB–Lugano

Rail catering

So that you can also eat and drink in a pleasant atmosphere when travelling in Switzerland, we serve you drinks, food and snacks in the SBB Restaurants, SBB Bistros and from the SBB Minibar. When you are travelling abroad, you will find dining cars or on board bistros in some international trains.

Up-to-date information about our catering options can be found on our Rail Catering web pages.

Online

Internet access. Online en route.

Swisscom and SBB have set up a total of 75 coaches in 1st class with business zones so that you can work online on the train. Mobile broadband Internet access is also available at many stations. 

Use your journey with SBB to surf the Internet, send e-mails or access your company's own Intranet. You can benefit from all the advantages of the Internet and mobile working. Your journey with SBB becomes a mobile workspace and you can work just as efficiently as you can in the office.

You can benefit from the "Online en route" service on the following routes:

Service Online im Zug

Trains with mobile broadband access operate on the following routes:

  • Basel SBB – Zurich Main Station – Chur
  • Geneva Airport – Bern – Zurich Main Station – St. Gallen
  • Basel SBB – Bern – Interlaken Ost / Brig
  • Lucerne – Zurich Airport
  • Geneva Airport – Lausanne – Bern – Zofingen – Lucerne
  • Romanshorn – Zurich Main Station – Bern –Interlaken Ost / Brig

Business Zones in 1st class coaches can be identified from the outside by the business pictogram, while on the inside a hotspot pictogram shows customers where they can access the "Online en route" service. Business Zones with access to mobile broadband can be found in the first coach behind the locomotive.

Requirements for use:

  • a WLAN-enabled laptop

Payment options.

  • Via your mobile phone bill from Swisscom.
  • Through your telephone bill if you are a Swisscom DSL customer.
  • Using your credit card.
  • With your Value Card (also available in Swisscom shops).

You will find current information about tariffs on the public wireless LAN landing page of Swisscom (www.pwlan.ch).

This is how it works.

You can usually simply open your browser. This searches automatically for the public wireless LAN landing page. If this does not appear automatically, enter www.pwlan.ch.
If there is still no connection, check the following settings on your notebook. You will have to select the mobile network first depending on the device and operating system:

Wireless LAN configuration: 
SSIDMOBILE
WEPDeactivate encryption
ModeInfrastructure
Network settings: 
IP addressSelect automatically
DNS addressSelect automatically
Browser setttings: 
Proxy configurationDeactivate
  

Support.

Please note that SBB train staff are unable to offer technical support. For information on this service, please contact the Swisscom hotline on 0800 55 64 64 (free of charge).

Meeting

Use our special coach for exclusive on-board meetings.

Treat yourself and your business partners to something extraordinary: it goes without saying that our Salon de Luxe coach provides all the space and technical equipment you need, and you can also benefit from an enhanced level of comfort and the special ambiance. And, at the end of your meeting, you can provide a surprise lunch served on board.

Find out more about our special coaches and trains on our Group Travel web pages.