Our vision – keeping the railways moving.
We keep the railways moving and are continually striving to achieve excellence.
Our business mandate.
- As the "factory" of the SBB Passenger Division, we are responsible for the smooth running of rail operations in Switzerland and for ensuring that customers enjoy a service that is friendly, reliable, safe, clean, punctual and convenient
- We are SBB’s main provider of heavy maintenance services
- We contribute substantially towards the marketability of regional and long distance services by providing competitive, customer-focused services, including train preparation, train management, rolling stock management, vehicle maintenance, modernisation and procurement
- Our highly qualified employees strive to achieve the highest standards at every level and to continually improve their performance
- We expand our customer base by delivering customer-focused services
Our five key values are:
- putting the customer first
- providing services of the requisite quality at the best possible price
- practising Kaizen at all levels
- respecting one another
- contributing to the Group’s profitability