Navigating on SBB.ch

Contact

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Timetable  

  • Online form

    Please communicate your concern using the provided form.

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  • Important information
    www.sbb.ch/timetable

  • Telephone

    Rail Service:
    0900 300 300
    (CHF 1.19/Min. from the Swiss fixed-line network) 
    (daily 24 hours)

    Rail traffic information, strikes and delays:
    Telephone 166 
    (CHF 0.50/call und minute)

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Travelcards  

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Domestic / international / group travel  

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SBB Lost and Found Office  

Ticket Shop / OnlineTickets / MobileTickets  

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Business travel (Business customers)  

  • Online form

    Please communicate your concern using the provided form.

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  • Important information
    FAQ
    SBB Businesstravel

  • Address

    SBB, The Swiss Railway
    SBB Contact Center
    Businesstravel-Service-Center 
    P.O. Box 176
    3900 Brig 

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Travelling with a handicap  

Praise and criticism  

Online form

Please communicate your concern using the provided form. (No timetable or price information)

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Station / RailCity.Station / RailCity  

  • Online form

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  • Important information
    Finde your rail station
    Our rail stations

  • Address

    SBB, The Swiss Railway
    Real Estate
    Museumstrasse 1
    P.O. Box 1901
    8021 Zurich

    Telephone
    0900 300 300
    (CHF 1.19/Min. vom Schweizer Festnetz)  
    (täglich 24 Stunden)

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MobilBonus  

Online form

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Company  

  • Online form

    Please communicate your concern using the provided form.

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  • Important information
    Key SBB addresses

  • Address

    SBB CFF FFS
    Hochschulstrasse 6
    3000 Bern 65

    Telephone
    +41 (0)51 220 11 11

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