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Contact

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Timetable  

Online form

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Important information
www.sbb.ch/timetable

Telephone

Rail Service:
0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network) 
(daily 24 hours)

Rail traffic information, strikes and delays:
Telephone 166 
(CHF 0.50/call und minute)

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Travelcards  

Online form

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Address

SBB AG, Swiss Federal Railways
SBB Contact Center
Travelcards
P.O. Box 176
3900 Brig

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Domestic / international / group travel  

Online form

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Telephone

Rail Service:
0900 300 300 (CHF 1.19/Min. from the Swiss fixed-line network) 
(daily 24 hours) 

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SBB Lost and Found Office  

Telephone

0900 300 300
(CHF 1.19/Min. from the Swiss fixed-line network)
(daily 24 hours)

Ticket Shop / OnlineTickets / MobileTickets  

Online form

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Business travel (Business customers)  

Online form

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Important information
FAQ
SBB Businesstravel

Address

SBB AG, Swiss Federal Railways
SBB Contact Center
Businesstravel-Service-Center 
P.O. Box 176
3900 Brig 

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Travelling with a handicap  

Telephone / E-mail address

Toll-free in Switzerland:
0800 007 102
(daily 6.00-22.00)

Direct dial from abroad:
+41 (0)51 225 78 44
(daily 6.00-22.00) 

mobil@sbb.ch

Praise and criticism  

Online form


The SBB Customer Service offices are partially closed for the holidays from 20th December 2014
until 4th January 2015. As from 5th January 2015 we will gladly be entirely at your disposal again.

We wish you a merry Christmas and a happy New Year!

Your SBB Customer Service Team
 

Please communicate your concern using the provided form. (No timetable or price information)

 

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Station  

Online form

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Address

 

SBB AG, Swiss Federal Railways
Real Estate
Hilfikerstrasse 1
3000 Bern 65

Telephone
For timetable and ticket information, contact 0900 300 300
(CHF 1.19/Min. vom Schweizer Festnetz)  
(täglich 24 Stunden)

 

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MobilBonus  

Online form

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Company  

Online form

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Important information
Key SBB addresses

Address

SBB AG, Swiss Federal Railways
Hilfikerstrasse 1
3000 Bern

Telephone
+41 (0)51 220 11 11

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