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Low-floor trains.

SBB has expanded its range of low-floor services in phases in various regions of Switzerland. Together with barrier-free access to stations and adapted platform heights, this enables all our customers with limited mobility to access our trains independently.

In accordance with the Swiss Federal Act on Equality for People with Disabilities, in force since 2004, all buildings, facilities and vehicles must feature disabled-friendly access by the end of 2023 at the latest.

Overview of the current fleets of SBB and its subsidiaries.

Overview of the current fleets of SBB and its subsidiaries.

Vehicle class

Number of wheelchair spaces

Disabled WC facilities

Customer information

 

 

 

Audio

Video

DOMINO

>2

Yes

Yes

Yes

DTZ

>2

Yes

Yes

Yes

FLIRT

>2

Yes

Yes

Yes

Regio Dosto

>2

Yes

Yes

Yes

GTW Seetal

>2

No

Yes

Yes

GTW Jura

>2

Yes

Yes

Yes

GTW Thurbo

>2

No

Yes

Yes

SPATZ

>2

Yes

Yes

Yes

DPZ/NDW

>2

Yes

Yes

Yes

     

Regionals services.

DOMINO.

DOMINO
  • Automatic gap bridging (sliding step)
  • Disabled WC facilities
  • Audio and visual customer information
  • Emergency alarm points
  • Wheelchair spaces: >2
     

 

Regions used:

Wallis (RegionAlps).

  • Brig-Sion-Martigny-St.Maurice-St.Gingolph

Romandie.

  • RER 9 Payerne-Lausanne
  • RER 7 Vevey-Puidoux-Chexbres
  • R Vallorbe-Le Brassus
  • R Payerne-Murten/Morat
  • R Vallorbe-Lausanne
  • R St-Maurice-Lausanne-Renens
  • S Romont-Fribourg-Yverdon
  • RE (Berne)-Fribourg-Bulle
  • R Romont-Palézieux
  • R Neuchâtel-Gorgier-Yverdon (-Morges)
  • R Neuchâtel-Travers-Buttes
  • R Coppet-Lancy-Pont-Rouge

Region Mittelland.

  • S29 Langenthal-Turgi
  • S23 Langenthal-Baden
  • S23 Olten- Langenthal
  • R Olten-Biel/Bienne
  • S26 Aarau-Rotkreuz
  • S26 Lenzburg-Rotkreuz
  • S27 Baden-Bad Zurzach
  • S8 Sursee-Olten
  • R Solothurn-Biel

Other lines (SBB).

  • S6 Rapperswil-Ziegelbrücke-Schwanden (-Linthal)
  • S3 Luzern-Brunnen

      

DTZ (Double-deck multiple-unit train).

DTZ (Double-deck multiple-unit train).
  • Automatic gap bridging (sliding step)
  • Two wheelchair spaces per set in the middle of the train (2nd class)
  • Disabled WC facilities
  • Audio and visual customer information
  • Emergency alarm points

 

Zurich region.

Zurich S-Bahn ZVV.

Double-deck low-floor trains operate on all Zurich S-Bahn routes except lines S11, S21, S23 and S42 and as additional trains during rush hour. However, not all stations have suitable platform facilities. You can find more information online at zvv.ch/handicap.

Other lines.

Thurbo low-floor trains operate on lines S22, S26, S29, S30, S33, S35 and S41. However, not all platforms are wheelchair-accessible. SBB Call Center Handicap will be happy to provide you with more information.

   

FLIRT.

FLIRT.
  • Automatic gap bridging (sliding step)
  • Disabled WC facilities
  • Audio and visual customer information
  • Emergency alarm points
  • Wheelchair spaces: >2


 

Regions used:

Basel (Regio S-Bahn Basel).

  • S1 Basel-Frick
  • S1 Basel-Laufenburg
  • S3 Basel-Olten- (Delémont) Porrentruy
  • S5 Weil am Rhein-Lörrach Hbf.-Zell im Wiesental
  • S6 Basel SBB-Lörrach Hbf. Zell im Wiesental

Luzern (S-Bahn Luzern).

  • S1 Baar-Zug-Luzern
  • S1 Baar-Zug-Rotkreuz
  • S2 Baar Lindenpark-Erstfeld
  • S3 Luzern-Brunnen
  • S18 Luzern-Sursee
  • S31 Biberbrugg-Arth Goldau

Region Olten.

  • RE Luzern-Olten
  • S29 Langenthal-Turgi
  • R Olten-Biel/Bienne
  • S26 Aarau-Rotkreuz
  • S26 Lenzburg-Rotkreuz
  • R Solothurn-Biel
  • R Olten-Solothurn-Oberdorf
  • NS Nachtnetz Regio S-Bahn

RER (Réseau Express Régional Vaudois).

  • RER1 Grandson - Lausanne
  • RER2 Vallorbe - Villeneuve
  • RER3 Allaman-Villeneuve
  • RER4 Allaman-Palézieux
  • RER5 Grandson – Palézieux
  • SN Yverdon-Cossonay-Palézieux
  • SN Allaman-Villeneuve

Other lines:

  • R Chaux-de-Fonds - Le Locle
  • R Yverdon-les-Bains – Fribourg/Freiburg-Romont
  • S20 Fribourg/Freiburg-Murten/Morat-Neuchatel
  • S21 Fribourg/Freiburg-Murten/Morat-Kerzers
  • R Neuchâtel - Le Locle/Le Locle-Col-des R.
  • RE Neuchâtel - Le Locle/Le Locle-Col-des R.

Geneva.

  • R Genève-La Plaine
  • R Genève - La Plaine - Bellegarde

Ticino (Tilo).

  • S10 Airolo/Biasca-Chiasso
  • S20 Castione Arbedo-Locarno
  • S30 Bellinzona-Cadenazzo-Luino
  • S40 Stabio-Mendrisio-Chiasso
  • S50 Stabio-Mendrisio-(Bellinzona)

    

GTW-SBB «Seetaler».

GTW-SBB «Seetaler».
  • Automatic gap bridging (retracting step).
  • Audio and visual customer information
  • Wheelchair spaces: >2

 

 

 

Regions used:

  • R Biel/Bienne-La Chaux-de-Fonds
  • RE Biel/Bienne-La Chaux-de-Fonds
  • R Solothurn-Moutier-Sonceboz-Sombeval
  • S28 Lenzburg-Zofingen
  • S9 Luzern-Lenzburg
  • RBS Schaffhausen-Erzingen

   

GTW-THURBO.

GTW-THURBO.
  • No gap bridging
  • Audio and visual customer information
  • Two wheelchair spaces per entrance
    With suitable platform height: boarding/alighting assistance from Thurbo driver with the help of a mobile folding ramp.
  • Hand signal required

 

Regions used:

Check accessibility of stops at: www.thurbo.ch

   

Regio-Dosto.

  • Automatic gap bridging (sliding step)
  • WC facilities for passengers with disabilities
  • Audio and visual customer information
  • Emergency alarm points
  • Wheelchair spaces: >2


 

Region used:

  • Partially on the ZVV S-Bahn network
  • REX Chur-St. Gallen-Wil SG (Rheintal Express)
  • RE Will-St.Gallen
  • RE Zürich HB-Chur
  • RE Olten-Wettingen
  • RE Romont-Genf
  • RE Vevey-Lausanne-Genève-Genève Aéreoport

   

SPATZ.

SPATZ.
  • Automatic gap bridging (retracting step)
  • Disabled WC facilities
  • Audio and visual customer information
  • Wheelchair spaces: >2




Regions used:

Zentralbahn.

  • Interlaken Ost-Meringen
  • S4 Luzern-Stans
  • S5 Luzern-Sarnen-Giswil

Please note: Independent access to low-floor trains is not possible at all stations. In order for this to be possible, a station must have step-free platform access, the correct platform height (55cm) and a way of bridging the gap between the platform and the train (using a sliding or retracting step or folding ramp). At stations with support facilities, customers may arrange help in advance by calling the SBB Call Center Handicap. Not guaranteed: In the event of a rolling stock problems, a replacement train may be used that does not have wheelchair access.

Long-distance services.

Regions used:

  • RE Zürich HB–Chur
  • IR Basel SBB–Zürich Flughafen
  • RE Genève-Aéroport–Lausanne
  • RE Biel/Bienne–Delémont–Delle
  • RE Genève–Lausanne–Vevey
  • RE Schaffhausen–Zürich HB (Regio-Dosto).

Barrier-free is possible in Schaffhausen, Bülach und Zürich HB.

IC 2000 (SBB double-deck trains).

IC 2000 (SBB double-deck trains).
  • Short sliding step (a small gap remains)
  • Disabled WC facilities
  • Audio customer information
  • Ten wheelchair spaces in 1st class
  • Reservation of the assistance in advance through SBB Call Center Handicap
  • Boarding/alighting assistance with folding ramp

Please note: the majority of long-distance services use high-floor trains. It is usually necessary to arrange assistance in advance through the SBB Call Center Handicap.

Contact  

SBB Call Center Handicap 
0800 007 102 
Toll-free in Switzerland 
(from 6 to 22) 

Direct dial from abroad: 
+41 (0)51 225 78 44 

mobil@sbb.ch 

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