Navigating on SBB.ch

Low-floor trains.

SBB is expanding its range of low-floor services in phases in various regions of Switzerland. Together with barrier-free access to stations and adapted platform heights, this enables all our customers with limited mobility to access our trains independently.

In accordance with the Swiss Federal Act on Equality for People with Disabilities, in force since 2004, all buildings, facilities and vehicles must feature disabled-friendly access by the end of 2023 at the latest.

Overview of the current fleets of SBB and its subsidiaries.

Overview of the current fleets of SBB and its subsidiaries.
Vehicle classNumber of wheelchair spacesDisabled WC facilitiesCustomer information
AudioVisual
DOMINO>2YesYesYes
DTZ>2YesYesYes
FLIRT>2YesYesYes
GTW-SBB>2NoYesYes
GTW-THURBO>2NoYesYes
SPATZ>2YesYesYes
RV-Dosto>2YesYesYes
     

Regional services.

DOMINO.

DOMINO
  • Automatic gap bridging (sliding step)
  • Disabled WC facilities
  • Audio and visual customer information
  • Emergency alarm points
  • Wheelchair spaces: >2

Regions used:

Regions used:
Valais (RegionAlps)- Brig–Sion–Martigny–St.Maurice-St Gingolph
Glarus (Glarnersprinter)- Glarus–Ziegelbrücke–Zürich HB
Réseau Régional Vaudois (REV)- RER 11 Yverdon-les-Bains–Lausanne
- RER 21 Payerne–Lausanne
- RER 4 Allaman - Palézieux
Other (SBB)

- Neuchâtel–Le Locle

- Biel/Bienne–La Chaux de Fonds

- Biel/Bienne–Neuchâtel

- Zürich HB-Schwanden/Linthal

- Vallorbe–Le Brassus

- Romont–Fribourg–Yverdon-les-Bains

- Neuchâtel–Gorgier–Yverdon

- Neuchâtel–Le Locle/Le Locle-Col.-des R.

- Payerne–Murten

- Coppet–Lancy–Pont-Rouge

- Solothurn–Sonceboz–Sombeval

- Payerne-Lausanne
- Fribourg-Bulle
- S23 Olten-Langenthal
- S27 Baden-Bad Zurzach
- Rapperswil-Ziegelbrücke Linthal
- Ziegelbrücke-Chur

  

DTZ (Double-deck multiple-unit train).

DTZ (Double-deck multiple-unit train).
  • Automatic gap bridging (sliding step)
  • Two wheelchair spaces per set in the middle of the train (2nd class)
  • Disabled WC facilities
  • Audio and visual customer information
  • Emergency alarm points

 

Regions used:

Zurich (S-Bahn Zürich)

  • S7 Winterthur–Zürich HB–Meilen–Rapperswil
  • S8 (Weinfelden)–Winterthur–Zürich HB–Pfäffikon SZ
  • S14 Zürich HB–Uster–Wetzikon–Hinwil
  • S15 Rapperswil–Zürich HB–Birmensdorf
  • S16 Thayngen–Schaffhausen–Winterthur–Zürich Flughafen–Zürich HB–Herrliberg-Feldmeilen (–Meilen)

FLIRT.

FLIRT.
  • Automatic gap bridging (sliding step)
  • Disabled WC facilities
  • Audio and visual customer information
  • Emergency alarm points
  • Wheelchair spaces: >2

 

 

Regions used:

Basel (Basel Regio S-Bahn)

  • S1 Basel SBB–Rheinfelden–Laufenburg/Frick
  • S3 Olten–Basel SBB–Délemont
  • S5 Weil am Rhein–Lörrach–Steinen
  • S6 Basel SBB–Lörrach–Zell im Wiesental

Lucerne (Luzern S-Bahn)

  • S3 Luzern–Arth-Goldau–Brunnen
  • S18 Luzern–Sursee

Zug (Stadtbahn Zug)

  • S1 Baar–Zug–Luzern/Rotkreuz
  • S2 Baar Lindenpark–Erstfeld

REV (Réseau Express Régional Vaudois)

  • RER 1 Yverdon-les-Bains–Villeneuve
  • RER 2 Vallorbe–Palézieux
  • RER 3 Allaman–Villeneuve
  • RER 4 Allaman–Palézieux

Tessin (TILO)

  • S 10 Tilo Biasca–Chiasso
  • S 20 Tilo Bellinzona–Locarno
  • S 30 Tilo Bellinzona–Luino

Other (SBB)

  • Genève–La Plaine
  • Rapperswil–Pfäffikon
  • Rapperswil–Arth Goldau
  • Bulle–Fribourg
  • Delémont–Porrentruy
  • Delémont–Glovelier
  • Olten–Solothurn–Oberdorf
  • Luzern–Olten
  • S26 Lenzburg–Rotkreuz
  • S8 Sursee–Olten

GTW-SBB «Seetaler».

GTW-SBB «Seetaler».
  • Automatic gap bridging (retracting step).
  • Audio and visual customer information
  • Wheelchair spaces: >2




Regions used:

Lucerne (Luzern S-Bahn-Seetal-Linie)

S9 Lenzburg–Luzern

Aargau (S-Bahn Aargau) 

S28 Lenzburg–Zofingen

GTW-THURBO.

GTW-THURBO.
  • No gap bridging
  • Audio and visual customer information
  • Two wheelchair spaces per entrance
    With suitable platform height: boarding/alighting assistance from Thurbo driver with the help of a mobile folding ramp.
  • Hand signal required


Regions used:

  • Eastern Switzerland (THURBO)

Check accessibility of stops at www.thurbo.ch

RV-Dosto.

  • Automatic gap bridging (sliding step)
  • WC facilities for passengers with disabilities
  • Audio and visual customer information
  • Emergency alarm points
  • Wheelchair spaces: >2



Regions used:

  • ZVV (S-Bahn Zurich)
  • S12 Winterthur–Brugg (AG)
  • S15 Affoltern am Albis-Rapperswil
  • Lausanne-Genf
  • RE Olten-Wettingen

SPATZ.

SPATZ.
  • Automatic gap bridging (retracting step)
  • Disabled WC facilities
  • Audio and visual customer information
  • Wheelchair spaces: >2

 

 

Regions used:

Zentralbahn

  • Interlaken Ost–Meiringen
  • S4 Luzern–Stans
  • S5 Luzern–Sarnen–Giswil

Please note: Independent access to low-floor trains is not possible at all stations. In order for this to be possible, a station must have step-free platform access, the correct platform height (55cm) and a way of bridging the gap between the platform and the train (using a sliding or retracting step or folding ramp). At stations with support facilities, customers may arrange help in advance by calling the SBB Call Center Handicap. Not guaranteed: In the event of a rolling stock problems, a replacement train may be used that does not have wheelchair access.

Long-distance services.

IC 2000 (SBB double-deck trains).

IC 2000 (SBB double-deck trains).
  • Short sliding step (a small gap remains)
  • Disabled WC facilities
  • Audio customer information
  • Ten wheelchair spaces in 1st class
  • Registration in advance with SBB Call Center Handicap
  • Boarding/alighting assistance with folding ramp

Please note: the majority of long-distance services use high-floor trains. It is usually necessary to arrange assistance in advance through the SBB Call Center Handicap.

Contact  

SBB Call Center Handicap 
0800 007 102 
Toll-free in Switzerland 
(from 6 to 22) 

Direct dial from abroad: 
+41 (0)51 225 78 44 

mobil@sbb.ch