Navigating on SBB.ch

Direct links

Low-floor trains.

SBB is expanding its range of low-floor services in phases in various regions of Switzerland. Together with barrier-free access to stations and adapted platform heights, this enables all our customers with limited mobility to access our trains independently.

In accordance with the Swiss Federal Act on Equality for People with Disabilities, in force since 2004, all buildings, facilities and vehicles must feature disabled-friendly access by the end of 2023 at the latest.

Overview of the current fleets of SBB and its subsidiaries.

Overview of the current fleets of SBB and its subsidiaries.
Vehicle classNumber of wheelchair spacesDisabled WC facilitiesCustomer information 
   AudioVisual
DOMINO>2YesYesYes
DTZ>2YesYesYes
FLIRT>2YesYesYes
GTW-SBB>2NoYesYes
GTW-THURBO>2NoYesYes
SPATZ>2YesYesYes
Regio-Dosto>2YesYesYes
     

Regional services.

DOMINO.

DOMINO
  • Automatic gap bridging (sliding step)
  • Disabled WC facilities
  • Audio and visual customer information
  • Emergency alarm points
  • Wheelchair spaces: >2

 

 

Regions used:

Wallis (RegionAlps).

  • Brig-Sion-Martigny-St.Maurice-St.Gingolph

Romandie.

  • RER11 Yverdon-Lausanne
  • RER21 Payerne-Lausanne
  • RER31 Vevey-Puidoux-Chexbres
  • R Vallorbe-Le Brassus
  • R Payerne-Murten/Morat
  • R Vallorbe-Lausanne
  • R St-Maurice-Lausanne-Renens
  • R Lausanne-St-Maurice
  • RE Payerne-Lausanne
  • S Romont-Fribourg-Yverdon
  • RE (Berne)-Fribourg-Bulle
  • R Romont-Palézieux
  • R Neuchâtel-Gorgier-Yverdon (- Morges)
  • R Neuchâtel-Travers-Buttes
  • R Neuchâtel-Le Locle/Le Locle-Col-des R.
  • RE Neuchâtel-Le Locle/Le Locle-Col-des R.
  • R Coppet-Lancy-Pont-Rouge

Region Mittelland.

  • S23 Olten-Langenthal
  • S29 Langenthal-Turgi
  • S23 Langenthal-Baden
  • R Olten-Biel/Bienne
  • S26 Aarau-Rotkreuz
  • R Solothurn-Biel
  • S26 Lenzburg-Rotkreuz
  • S27 Baden-Bad Zurzach
  • S27 Baden-Bad Zurzach
  • S Delémont-Glovelier
  • S8 Sursee-Olten

Other (SBB).

  • S6 Rapperswil-Ziegelbrücke-Schwanden (-Linthal)
  • S3 Luzern-Brunnen

DTZ (Double-deck multiple-unit train).

DTZ (Double-deck multiple-unit train).
  • Automatic gap bridging (sliding step)
  • Two wheelchair spaces per set in the middle of the train (2nd class)
  • Disabled WC facilities
  • Audio and visual customer information
  • Emergency alarm points



Regions used:

Zurich (S-Bahn Zürich).

  • S5 Pfäffikon SZ-Rapperswil-Zürich HB-Niederweningen/Rafz
  • S6 Baden-Zürich HB-Uetikon
  • S15 Affoltern am Albis-Zürich HB-Rapperswil
  • S16 Thayngen-Schaffhausen-Winterthur-Zürich HB-Herrliberg-Feldmeilen
  • SN5 Rapperswil-Zürich HB-Bülach
  • SN6 Zürich Tiefenbrunnen-Zürich HB-Regensdorf-Watt
  • SN8 Zürich HB-Lachen
  • SN9 Zürich HB-Affoltern am Albis
  • S24 Zug-Zürich HB-Zürich Oerlikon

FLIRT.

FLIRT.
  • Automatic gap bridging (sliding step)
  • Disabled WC facilities
  • Audio and visual customer information
  • Emergency alarm points
  • Wheelchair spaces: >2

 

 

Regions used:

Basel (Regio S-Bahn Basel).

  • S Basel-Laufen-Delémont
  • S Delémont-Glovelier
  • S1 Basel-Frick
  • S1 Basel-Laufenburg
  • S3 Basel-Olten-Porrentruy
  • S5 Weil am Rhein-Lörrach Hbf.-Zell im Wiesental
  • S6 Basel SBB- Lörrach Hbf. Zell im Wiesental

Luzern (S-Bahn Luzern).

  • S1 Baar-Zug-Luzern
  • S1 Baar-Zug-Rotkreuz
  • S2 Baar Lindenpark-Erstfeld
  • S3 Luzern-Brunnen
  • S18 Luzern-Sursee
  • S31 Biberbrugg-Arth Goldau

Region Olten.

  • RE Luzern-Olten
  • S29 Langenthal-Turgi
  • R Olten-Biel/Bienne
  • S26 Aarau-Rotkreuz
  • S26 Lenzburg-Rotkreuz
  • R Solothurn-Biel
  • R Olten-Solothurn-Oberdorf
  • NS Nachtnetz Regio S-Bahn

RER (Réseau Express Régional Vaudois).

  • RER1 Yverdon-Villeneuve
  • RER2 Vallorbe-Palézieux
  • RER3 Allaman-Villeneuve
  • RER4 Allaman-Palézieux
  • R Neuchâtel-Travers-Buttes
  • SN Yverdon-Cossonay-Palézieux
  • SN Allaman-Villeneuve

Genève.

  • R Genève-La Plaine

Ticino (Tilo).

  • S10 Airolo/Biasca-Chiasso
  • S20 Castione Arbedo-Locarno
  • S30 Bellinzona-Cadenazzo-Luino
  • S40 Stabio-Mendrisio-Chiasso

GTW-SBB «Seetaler».

GTW-SBB «Seetaler».
  • Automatic gap bridging (retracting step).
  • Audio and visual customer information
  • Wheelchair spaces: >2

 

 

 

Regions used:

  • R Biel/Bienne-La Chaux-de-Fonds
  • RE Biel/Bienne-La Chaux-de-Fonds
  • R Solothurn-Moutier-Sonceboz-Sombeval
  • S28 Lenzburg-Zofingen
  • S9 Luzern-Lenzburg
  • RBS Schaffhausen-Erzingen

GTW-THURBO.

GTW-THURBO.
  • No gap bridging
  • Audio and visual customer information
  • Two wheelchair spaces per entrance
    With suitable platform height: boarding/alighting assistance from Thurbo driver with the help of a mobile folding ramp.
  • Hand signal required



Regions used:

Check accessibility of stops at www.thurbo.ch

Regio-Dosto.

  • Automatic gap bridging (sliding step)
  • WC facilities for passengers with disabilities
  • Audio and visual customer information
  • Emergency alarm points
  • Wheelchair spaces: >2


     

Regions used:

  • REX Chur-St. Gallen-Wil SG (Rheintal Express)
  • RE Olten-Wettingen
  • S12 Brugg AG-Zürich HB-Winterthur-Seen
  • S15 Affoltern am Albis-Zürich HB-Rapperswil
  • S55 Oberglatt-Niederweningen
  • RE Vevey-Lausanne-Genève-Genève Aéreoport
  • RE Bern- Biel/Bienne
  • RE Bern-Romont

SPATZ.

SPATZ.
  • Automatic gap bridging (retracting step)
  • Disabled WC facilities
  • Audio and visual customer information
  • Wheelchair spaces: >2

 


 

Regions used:

Zentralbahn.

  • Interlaken Ost-Meringen
  • S4 Luzern-Stans
  • S5 Luzern-Sarnen-Giswil

Please note: Independent access to low-floor trains is not possible at all stations. In order for this to be possible, a station must have step-free platform access, the correct platform height (55cm) and a way of bridging the gap between the platform and the train (using a sliding or retracting step or folding ramp). At stations with support facilities, customers may arrange help in advance by calling the SBB Call Center Handicap. Not guaranteed: In the event of a rolling stock problems, a replacement train may be used that does not have wheelchair access.

Long-distance services.

IC 2000 (SBB double-deck trains).

IC 2000 (SBB double-deck trains).
  • Short sliding step (a small gap remains)
  • Disabled WC facilities
  • Audio customer information
  • Ten wheelchair spaces in 1st class
  • Registration in advance with SBB Call Center Handicap
  • Boarding/alighting assistance with folding ramp

Please note: the majority of long-distance services use high-floor trains. It is usually necessary to arrange assistance in advance through the SBB Call Center Handicap.

Contact  

SBB Call Center Handicap 
0800 007 102 
Toll-free in Switzerland 
(from 6 to 22) 

Direct dial from abroad: 
+41 (0)51 225 78 44 

mobil@sbb.ch 

Footer