Tips

• Even with low floor wheelchair access, there may still be a difference in height and/or a gap between the edge of the platform and the boarding platform of the bus.
• On the support stations which are equipped with mechanical aids, you can arrange for assistance by railway staff. Where we are not advised, we trust you will understand that getting assistance for boarding and leaving the trains is your own responsibility.
• At stations other than Support Stations, you must organise boarding and alighting assistance yourself.
• Swiss Federal Railways will not accept any liability if you, as a wheelchair user, elect to board or alight without assistance.
• Our low floor vehicles are provided subject to availability. In certain cases, a substitute vehicle without wheelchair access may have to be used instead.