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Door-to-door flight luggage.

As a customer of Swiss, Edelweiss and Air Berlin Group (Air Berlin, Belair, Niki), you can have your flight luggage picked up from your address in one of two time windows on the evening before your journey and collect it directly from your destination airport. We will also check you in and bring your boarding card when we pick up your luggage. If you are flying with another airline, you can collect your luggage from the SBB airport counter in Zurich or Geneva from 6 a.m. on the day of your flight. Your luggage can also be shipped back to Switzerland from another country for all flights on a given day and delivered in two time windows (12 p.m.–6 p.m. and 6 p.m.–11 p.m.) on the next day.

Prices (CHF)

Per item of luggage: 22

+ flat rate for door-to-door shipping: 40


Switzerland–another country

Deadline on the evening before the flight:

- With check-in: pick-up today by 11 p.m.
- Without check-in: pick-up today by 11 p.m. – collection from the
  SBB airport counter tomorrow from 6 a.m.


Another country–Switzerland

Landing today by 11 p.m. – delivery tomorrow with two time windows (12 p.m.–6 p.m./6 p.m.–11 p.m.)

An order must be entered two days before collection by no later than
8 p.m.


- Bags, suitcases
- Golf bags, skis, snowboard



- All items must not weigh more than 32 kg each
- The customs declaration must be completed properly for luggage
  shipped from another country to Switzerland and the luggage
  must not contain any goods received or purchased abroad
  (including duty-free quantities).

- The following items cannot be shipped for safety reasons.

Service points

All accessible postal addresses in Switzerland in principle, excluding car-free locations.

Sales channels

- Station

- By telephone: Rail Service 0900 300 300 (CHF 1.19/min. from
  the Swiss fixed-line network, 24 hours a day)

- Online


Flight luggage (Another country–Switzerland)
Abroad: many Swiss Travel System sales points in Europe and all outside Europe


- Includes AGA (Allianz Group Assistance) insurance to the value
  of CHF 2000

- Check-in is available for Swiss, Edelweiss and Air Berlin Group flights
  (the flight must be operated by Swiss, Edelweiss or Air Berlin Group
  itself – i.e. codeshare flights operated by other airlines are
  excluded – and a Swiss (LX), Edelweiss (WK), Air Berlin (AB),
  Belair (4T) or Niki (HG) flight number must appear on the ticket)
- Check-in with luggage not possible. For passengers with the “light tariff”
  on European flights (flight without luggage included), even if luggage
  has been paid for in advance online.

- Plane ticket of all passengers with an "OK" booking status or
  electronic ticketing number

- Valid passport, with visa if necessary

- No excess luggage (additional suitcases and weight)

- Shipping to the SBB airport counter for all other airlines

- Please note: Luggage cannot be picked up abroad. It can only
  be handled from the foreign airport and shipped home.

- You can book outward and return luggage shipping at the same

- If you wish to check in luggage, you must have a valid ticket for the entire
  transport route or an annual travelcard