Rail Service 0900 300 300 (CHF 1.19/min. from the Swiss fixed-line network).
It's the quick, handy way to order tickets, reserve seats, obtain information, book travel and buy tickets for all sorts of events: just call this number. In order to make a reservation we need a credit card. Open 24/7 in German, French, Italian and English.
The principal services:
- ordering tickets and travelcards
- reserving seats (Switzerland and elsewhere in Europe)
- obtaining timetable information
If you place your order at least three working days before your journey, we will gladly send you your travel documents to your home address, subject to the following delivery times and prices.
Critiques and commendations.
We are always keen to hear your ideas, suggestions and complaints.
Write to us at:
SBB Customer Service
CH-3000 Berne 65
- Freephone: 0800 401 401 (Monday–Friday, 8 a.m.–5 p.m., excluding public holidays)
- Contact form