• Online rail information service – www.rail.ch/166
• Automatic rail traffic information – call 166 (CHF 0.50 per call and minute from the Swiss fixed-line network)
• Rail traffic information on TV – SF teletext pages 486 and 487

Online rail information service – www.rail.ch/166
SBB provides you with up-to-the-minute travel information and notice of any disruptions on the Swiss rail network – round the clock. This includes all SBB routes, as well as those of other licensed transport companies. SBB also provides information about important disruptions to services and strikes abroad.

This information includes:

• Delays: Swiss long-distance services and direct international connections.
• Train cancellations and diversions affecting the Swiss long-distance network and direct international connections.
• Disruptions affecting certain routes and major hub stations.
• Service restrictions on main lines.
• Information about strikes abroad.

The most major incidents are displayed directly when you make timetable enquiries. If you have a mobile phone or iPhone, you can subscribe to alerts through SBB Mobile.
The rail traffic information reports also form the basis for the automatic telephone rail information service available by calling 166 (CHF 0.50 per call/minute) and for teletext page 487 on SF1.

A hint: the rail traffic information RSS feed keeps you up to date with all the latest information wherever you are. RSS messages can be sent directly to your computer – to Microsoft Outlook, iGoogle or even some of the latest mobile phones.

Automatic rail traffic information – call 166 (CHF 0.50 per call and minute from the Swiss fixed-line network)
The round-the-clock rail traffic information service available by calling 166 (CHF 0.50 per call and minute from the Swiss fixed-line network) is the easy way to find out all the information you need about the current operating situation on the railways from wherever you are.

By calling 166 (CHF 0.50 per call and minute from the Swiss fixed-line network), you can receive information about the current operating situation and any disruptions to the Swiss rail network, as well as about disruptions and strikes abroad.

The most important information in this area includes:

• Delays: Swiss long-distance services and direct international connections.
• Train cancellations and diversions affecting the Swiss long-distance network and direct international connections.
• Disruptions affecting certain routes and major hub stations.
• Service restrictions on main lines.
• Information about strikes abroad.

All this information is available in German, French, Italian and English. The language is set automatically based on the location of your call. This can then be changed manually. The menu is operated either using voice commands or your telephone keypad.

Cost:

CHF 0.50 per call and per minute from the Swiss fixed-line network.
After listening to a piece of information, simply follow instructions to press the correct button to be connected to the SBB Contact Centre for a personal consultation. SBB employees will be on hand to advise you as to the current operating situation. The Rail Service phoneline 0900 300 300 (CHF 1.19/min. from the Swiss fixed-line network) will continue to be available for customers wishing to purchase tickets by phone.

Rail traffic information on TV – SF teletext pages 486 and 487
The arrival boards of the sixteen biggest stations in Switzerland are available on TV, so that you have all the information you need about delays from the comfort of your own home. Simply turn to teletext page 486.

The following arrival boards are available on teletext page 486:

The following information is available on the arrival boards:

• Arrival times and departure stations of long-distance services. Delays (if longer than 5 minutes).
• Cancellations on sections of routes will be marked with "* Ausf" in German, "*suppr." in French and "*soppr." in Italian
• Special trains can be identified by the prefix EXT before the train number.
• Current information on disruptions on teletext

SBB publishes the latest information on disruptions and engineering works on the Swiss rail network and information on services to neighbouring countries on teletext page 487 (SF1, TSR1 and TSI1).

Subject to change