Refund request form for international tickets (online purchase).
This form allows you to apply for a refund of unused and partially used international tickets which you ordered online as a business customer.
Please note:
- You can find the conditions for international journeys on the ticket and under travel details.
- You can upload up to five international tickets as PDFs per refund form.
Would you like a refund for tickets that you purchased at SBB.ch for personal use?
To the form for private customers to refund tickets purchased online/on a mobileSwissPass login.
When you sign in with your SwissPass login, your contact details will be inserted automatically.