Refund request form for tickets for Switzerland (mobile purchase).
Have you purchased tickets for Switzerland on the SBB Business Mobile app but did not use them or only used them in part? Would you like the tickets to be refunded?
If so, please complete this form. You can add a maximum of two tickets per refund request form.
Would you like a refund for tickets that you purchased on the SBB Mobile or SBB Mobile Preview app for personal use?To the form for private customers to refund tickets purchased online/on a mobile
When you sign in with your SwissPass login, your contact details will be inserted automatically.