Refund request form for tickets for Switzerland (online purchase).
Have you purchased tickets for Switzerland online at SBB Businesstravel but did not use them or only used them in part? Would you like the tickets to be refunded?
If so, please complete this form. You can upload up to five tickets in PDF format per refund request form. Please note that we can only process uploaded tickets.
Would you like a refund for tickets that you purchased at SBB.ch for personal use?To the form for private customers to refund tickets purchased online/on a mobile
When you sign in with your SwissPass login, your contact details will be inserted automatically.