How to protect yourself and others on public transport.

Since 11 May, public transport is to considerably extend its services once again. In order to travel as safely as possible, you should continue to adhere to the recommendations of the Federal Council. Find out more about our safety guidelines and protect yourself as well as those around you.

  • Keep your distance.
  • Wear a mask where it is not possible to maintain distance.
  • Avoid peak times.
  • Buy tickets online.
  • Observe hygiene rules.
  • Leave seat spaces.
Find out more Link opens in new window.

Occupancy of trains during the week.

On weekdays, there are more seats on trains between 9 a.m. and 4 p.m. and from 7 p.m.
Tip: check occupancy for your connection on SBB Mobile before you travel.

Occupancy of trains at the weekend.

At the weekend, there are more seats on trains before 7 a.m. and after 8 p.m. 
Tip: check occupancy for your connection on SBB Mobile before you travel.

Important information on the current public transport situation.

  1. Coronavirus: Protection measures to make travel as safe as possible.

    In line with the Federal Council’s strategy of easing the measures taken against the coronavirus, service on public transport is being gradually increased. SBB will resume various connections on 11 May. This makes it all the more important to comply with the protections measures when travelling.
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  2. Travelcard compensation in light of the corona pandemic.

    A large proportion of customers will receive compensation for unused travelcards. Find out which travelcard holders will receive compensation.

  3. Information about stations

    Stations and shops in stations are also affected by the current situation. The measures taken to prevent the spread of the coronavirus have led to the introduction of protection measures for our customers, adjusted opening hours for shops, and new delivery and special services. Here you will find a guide providing the most important information.

  4. We care about cleanliness.

    Our cleaning teams are on the move for you every day. They clean and disinfect exposed areas thoroughly so that you and your fellow passengers can travel as safely as possible.
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Information on protective measures, cleaning and the extension of services.

  1. How to protect yourself on public transport.

    SBB has developed a protection plan based on the stipulations of the FOPH in cooperation with public transport companies. SBB and all other transport companies are counting on customers to show personal responsibility and solidarity.
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  2. Cleanliness and protecting your health on trains and at stations.

    If you have now gone back to travelling by train and using stations frequently, you can rest assured: SBB is fully committed to protecting your health and has intensified its cleaning operations. Additionally, SBB is providing hand sanitiser dispensers for you at all large stations as one of a number of measures.
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  3. These connections are in the updated timetable.

    In line with the Federal Council’s strategy for easing coronavirus restrictions, reinstatement of a more comprehensive public transport service offer has been underway since the end of April. Since then, SBB has also been incrementally returning to regular timetabled operations.
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What currently concerns you with regard to travelling on public transport?

Do you have any questions or suggestions? Contact us and we will be pleased to respond.

Hotline: 0800 401 401 / Monday to Friday from 8 a.m. to 5 p.m., except on public holidays.

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