How to protect yourself and others on public transport.

Public life continues to pick up speed. We are working hard for you around the clock to fulfil your mobility needs and ensure that you are again in good hands when on the move. Protect yourself and others by wearing a mask on public transport and by continuing to observe hygiene and distancing rules.

An overview of protective measures.

Since 11 May, public transport is to considerably extend its services once again. In order to travel as safely as possible, you should continue to adhere to the recommendations of the Federal Council. Find out more about our safety guidelines and protect yourself as well as those around you.

  • Please wear a mask.
  • Keep your distance.
  • Avoid peak times.
  • Buy tickets online.
  • Observe hygiene rules.
  • Leave seat spaces.
Find out more Link opens in new window.

Occupancy of trains during the week.

On weekdays, there are more seats on trains between 9 a.m. and 4 p.m. and from 7 p.m.
Tip: check occupancy for your connection on SBB Mobile before you travel.

Occupancy of trains at the weekend.

At the weekend, there are more seats on trains before 7 a.m. and after 8 p.m. 
Tip: check occupancy for your connection on SBB Mobile before you travel.

Important information on the current public transport situation.

  1. Coronavirus: Protection measures to make travel as safe as possible.

    Dall’8 giugno l’orario regolare sarà in gran parte ripristinato e servizi come il catering ferroviario, le prenotazioni per gruppi e il trasporto bagagli saranno nuovamente disponibili. Le misure di protezione per i trasporti pubblici rimangono in vigore. Chi le seguirà, potrà stare tranquillo.
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  2. Travelcard compensation in light of the corona pandemic.

    A large proportion of customers will receive compensation for unused travelcards. Find out which travelcard holders will receive compensation.

  3. Information about stations

    Stations and shops in stations are also affected by the current situation. The measures taken to prevent the spread of the coronavirus have led to the introduction of protection measures for our customers, adjusted opening hours for shops, and new delivery and special services. Here you will find a guide providing the most important information.

  4. We care about cleanliness.

    Our cleaning teams are on the move for you every day. They clean and disinfect exposed areas thoroughly so that you and your fellow passengers can travel as safely as possible.
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  5. A clean sweep: 7 tips for travelling in the coronavirus period.

    Following a phase of massive restrictions, Swiss public life is picking up speed again. More people are on the move again—on trains too. If you take these 7 tips to heart, you will still be able to travel easily and, most importantly, safely.
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  6. Border-crossing rail services.

    With the opening of the border, train travel abroad is once again possible. Here you will find information on international train travel.

What currently concerns you with regard to travelling on public transport?

Do you have any questions or suggestions? Contact us and we will be pleased to respond.

Hotline: 0800 401 401 / Monday to Friday from 8 a.m. to 5 p.m., except on public holidays.

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