Mask? A must. Coffee? An option.

Let’s be mindful on the move.

We are working round the clock to make sure you feel safe and well-looked after when on the move. Protect yourself and your fellow passengers by complying with the requirement to wear a mask on public transport and by continuing to follow the hygiene and distancing rules. Please follow the guidelines of the individual transport companies and take only short eating and drinking breaks on trains, buses and trams.

An overview of protective measures.

  • Please wear a mask.
  • Keep your distance.
  • Avoid peak times.
  • Buy tickets online.
  • Observe hygiene rules.
  • Leave seat spaces.
  • Consider others when eating & drinking.
Find out more Link opens in new window.

Important information on the current public transport situation.

  1. Coronavirus: these protective measures make travelling as safe as possible.

    Face masks must be worn across Switzerland on public transport services and in associated buildings. Find out what other protective measures are in place here.
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  2. Travelcard compensation in light of the corona pandemic.

    A large proportion of customers will receive compensation for unused travelcards. Find out which travelcard holders will receive compensation.

  3. Information about stations

    Stations and shops in stations are also affected by the current situation. The measures taken to prevent the spread of the coronavirus have led to the introduction of protection measures for our customers, adjusted opening hours for shops, and new delivery and special services. Here you will find a guide providing the most important information.

  4. We care about cleanliness.

    Our cleaning teams are on the move for you every day. They clean and disinfect exposed areas thoroughly so that you and your fellow passengers can travel as safely as possible.
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  5. A clean sweep: 7 tips for travelling in the coronavirus period.

    In times of Corona, cleanliness is essential. If you take these 7 tips to heart, you'll be safe on your inevitable trips.
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  6. Border-crossing rail services.

    Train trips abroad can be booked with restrictions in the timetable. Here you will find information on international train travel.

Occupancy of trains during the week.

On weekdays, there are more seats on trains between 9 a.m. and 4 p.m. and from 7 p.m.
Tip: check occupancy for your connection on SBB Mobile before you travel.

Occupancy of trains at the weekend.

At the weekend, there are more seats on trains before 7 a.m. and after 8 p.m. 
Tip: check occupancy for your connection on SBB Mobile before you travel.

What currently concerns you with regard to travelling on public transport?

Do you have any questions or suggestions? Contact us and we will be pleased to respond.

Hotline: 0800 401 401 / Monday to Friday from 8 a.m. to 5 p.m., except on public holidays.

Praise and complaints