Your virtual consultation appointment – personal and free of charge.

A customer advisor dedicated entirely to you and your personal concerns? Find yourself a comfortable place at home and fire your questions at us. You can do this thanks to our online consultation.

During the Digital Days customer advisors will answer your questions and give you practical tips on how to use the SBB.ch website. For the first time, we will offer virtual consultations on a trial basis – just as we like to say “Get your ticket easily wherever you are”.

Book your personal consultation slot now and take advantage of a free consultation.

Registration for online consultation

SBB Customer Advisors
Image legend: During the Digital Days customer advisors will answer your questions and give you practical tips on how to use the SBB.ch website.

Questions and answers about online consultations.

More questions about online consultations?

  • SBB Community.

    Take advantage of our customers’ collective knowledge in the SBB Community.

Further content