General questions on logins.

Here you can find answers to general questions on logging in to online purchase on SBB.ch, in the SBB Mobile app or on swisspass.ch. And to questions on your e-mail address for the SwissPass login.

General questions on logging in.

Questions regarding e-mail addresses.

Questions about passwords.

Questions on logging in to the SBB Mobile / Preview app.

Questions from the Community.

Helpful?

Did we answer your question?

Want to get in touch with us?

  • Ask via the chat.

    We can answer your questions on public transport via this chat.

    Our opening hours:
    Mon to Fri: 8am to 8pm
    Sat to Sun: 9am to 6pm

  • SBB Contact Center.

    Tel. 0848 44 66 88
    (CHF 0.08/min.)
    (available 24/7, sometimes you may be required to wait)

    Call now Link opens in new window.
  • SBB Community.

    Take advantage of the SBB Community’s expert knowledge to help you answer your queries and concerns about SBB and rail travel.

    Go to the SBB Community Link opens in new window.

Similar topics.