RailAway contact: Snow’n’Rail offers.

Do you have a question about a Snow’n’Rail offer? Please fill in the form below so that we can respond to your query.

Do you use a screen reader? If you have a problem sending the form, you can also contact us by telephone: SBB Contact Center Handicap, tel. 0800 007 102 (toll-free in Switzerland.), every day from 6am to 10.30pm.

You can find helpful information about ordering Snow’n’Rail offers online in the Snow’n’Rail FAQs. For refunds of offers that were purchased online, please go straight to the relevant refund form and fill it in.

Go to the RailAway and Snow’n’Rail FAQs
Go to the refund form for tickets for Switzerland

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