Help with the SBB Preview app.

Here you will find answers to the most frequently asked questions about the SBB Preview app.

Important: The SBB Preview app is the preview version of the SBB Mobile app. We use SBB Preview to test new and innovative functions and features which we would like to include in the SBB Mobile app in the future. 

At the heart of the app is the new navigation bar, which currently has five areas (here referred to as ‘tabs’) ‘Plan’, ‘Trips’, ‘EasyRide’, ‘Tickets & Travelcards’ and ‘Profile’. The sixth tab, ‘Shop & Services’ will be added at a later date.

Timetable functions – the ‘Plan’ tab.

Buying tickets – the ‘Plan’ tab.

Promotional codes.

Your travel companion – the ‘Trips’ tab.

Automatic ticketing – the ‘EasyRide’ tab.

Validity, ticket inspection and refunds – the ‘Tickets and Travelcards’ tab.

Login, payment methods, travel companions and other settings – the ‘Profile’ tab.


Data security and authorisations.


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