The SwissPass card (and with it the SwissPass too) provides you access to public transport and to countless partner services in Switzerland. The SwissPass card is equipped with two electronic RFID chips – a technology already used for ski passes, for example. These chips store your personal SwissPass number, which is needed to check your name and travelcard. Therefore, we say that information is “held on the SwissPass” or “referenced on the SwissPass”, since the travelcards themselves are not loaded onto the card, but are simply linked to it.

• Currently, public transport travelcards such as GA, Half Fare, Regional, Point-to-Point and Modular Travelcards, the Junior Travelcard and the Children’s Co-Travelcard as well as P+Rail Travelcards are available on the SwissPass.
• Individual tickets are not yet available on the SwissPass.
• Moreover, various partner services can also be held on the SwissPass, such as Mobility passes, access to ski resorts, etc.

SwissPass card with a travelcard.

When you purchase a public transport travelcard that can be held on the SwissPass for the first time, you will receive your SwissPass card with the travelcard automatically and free of charge. You can purchase your new travelcard on the SwissPass both online and at any staffed public transport point of sale. 

Your identity will be verified when you make the purchase. When purchasing at a point of sale, you must present a passport or ID card to verify your identity. Please also bring a recent passport photo along with you.

When purchasing online, the identity check forms part of the purchasing process. To complete the check, you will need a passport or an ID card and a smartphone with a camera. You will also need a recent, high-quality, digital passport photo.

Online purchase with an identity check is not possible for other persons.

SwissPass card without a travelcard.

You can also get the SwissPass for free without a travelcard from public transport points of sale, meaning you can then benefit from our partner services. In order to obtain your SwissPass, please bring a valid ID card (or other official identity document) and a recent passport photograph with you.

Your SwissPass card is automatically replaced every five years. If your photo has been stored for more than five or ten years when the card is replaced, we will require a new passport photo from you.

A new passport photo is required

• every five years (until the age of 25);
• every ten years (from the age of 25 and over).

We will contact you by e-mail or post when we require a new photo from you.

All the information you need about uploading your photo is available on the SwissPass website:

If you leave your SwissPass at home or in the office, you can display it very easily in the SBB Mobile app in the Tickets & SwissPass tile (you must have a login with a linked customer number).

Alternatively, you can buy a temporary card at a public transport point of sale for a fee of CHF 5 on presentation of official ID.

Go to the partner servicesLink opens in new window.
Go to special offers from partnersLink opens in new window.

SwissPass Mobile lets you show the public transport travelcards on your SwissPass card conveniently on a digital device (e.g. smartphone or tablet). Various Swiss transport company apps already support SwissPass Mobile, including SBB Mobile and SBB Mobile Preview. To display your travelcard digitally, you have to be logged into the app with your SwissPass login. So when there’s a ticket check, you can keep the SwissPass card in your pocket.

To use SwissPass Mobile, you need a valid SwissPass card, a SwissPass login which is linked to the card and an app which supports SwissPass Mobile.

If you don’t yet have a SwissPass login, you need to register once before you can use these services.

Go to registration on swisspass.chLink opens in new window.
More information about SwissPass MobileLink opens in new window.

No, this is not necessary. SwissPass Mobile can also be used offline. However, you need to regularly connect to the internet (we recommend doing so at least once a week). Otherwise, SwissPass Mobile will be shown as invalid. 

We recommend that you always take the SwissPass card with you on your journey – for example, in case you have no battery left or you have another technical problem. 

Staff checking tickets can look up your details if you show ID. However, this service comes under “forgotten travelcard” and you will be charged a fee of CHF 5, as it takes staff somewhat longer than just quickly checking the SwissPass card. 

Protecting your privacy means a lot to us. We respect your identity and privacy and ensure that they are protected and that your personal data is processed in accordance with the applicable laws.

• No personal data or services are stored on your SwissPass.
• Swiss transport companies cannot locate your SwissPass or use it to track your movements.
• Any data generated when your SwissPass is inspected on the train will immediately be deleted again after the inspection. Inspection data will therefore not be processed.
• No unauthorised persons will have access to your data.
• If your travelcards or partner services are paid for by another person or your company, that person or company will have access to the services they have paid for but not to any other data.

1. Go to swisspass.ch
2. Click on Sign in and sign in with your SwissPass login.
3. Then click on your initials in the top right to gain access to your customer account. Here, you can view your details and make various changes.

If you don’t yet have a SwissPass login, you need to register once before you can use these services.

You can find the following information in your SwissPass customer account:

• check the validity of your travelcard.
• see all outstanding and paid invoices (only for GA and Half Fare Travelcards).
• see activated partner services and attractive special offers.
• change your address.
• activate a reminder to cancel your travelcard before the deadline (only GA and Half Fare Travelcards).
• cancel your travelcard (only GA and Half Fare Travelcards).
• upload a current photo if required and any evidence which may be needed.
• manage your leisure days if you have a Leisure Travelcard.
• access various public transport services online with your swisspass.chLink opens in new window. access details. Log in to websites, online shops and apps – without having to go through any time-consuming registration processes.

You don’t need to take any action. New customers will receive the new SwissPass from mid-December 2021 onwards. Current card holders will automatically receive a new generation SwissPass card free of charge once their existing card expires after five years.

The most visible difference is the fresh new design. The new cards also have improved security features and additional functions.

• Storage space: The new cards have greater storage capacity and can store additional partner services, swisspass.ch/plus/partnerLink opens in new window..
• Door opener: The new SwissPass can be used as an access or identification medium by companies that use the security systems of the Swiss firm Legic.
• Secure online login: SwissPass supports the Fast Identity Online standard, or FIDO for short. This authentication standard is used globally to simplify the login process for devices and web services (e.g. Facebook, Google, Microsoft Office 365, etc.).

Most existing services will not be transferred from partner services to the new card. Please contact the respective partner service to find out how to transfer your services.