Help with the disabled Passenger’s ID Card (Companion Card).

Here you will find answers to questions about the Disabled Passenger’s ID Card (Companion Card). 

Order.

Photo.

Documents.

Delivery.

Further questions.

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  • SBB Call Center Handicap.

    Tel. 0800 007 102 (free in Switzerland)
    (every day from 6am to 10.30pm)
    From abroad: +41 800 007 102

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  • Contact form.

    Do you have a question? Fill in the online form and we’ll get back to you as soon as possible.

    Go to the form
  • Order form for assistance with boarding and alighting.

    Please send us the form at least 12 hours before you require the assistance.

    To the online form
  • SBB Community.

    Take advantage of the SBB Community’s expert knowledge to help you answer your queries and concerns about SBB and rail travel.

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