Do you have a question about the seven25 Travelcard? On this page, you can find out about the seven25 Travelcard, which replaced Track 7: how to buy it, where it is valid and how to renew it.
Offer.
The seven25 Travelcard is ideal if you are aged under 25 and are often on the move in the evenings. Because the seven25 Travelcard lets you enjoy unlimited travel in 2nd class on SBB trains, most other railways and many other public transport services in Switzerland from 7pm to 5am (on Saturday, Sunday and public holidays until 7am) – as if you had a GA Travelcard.
The seven25 Travelcard is available on the SwissPass.
The seven25 Travelcard is valid for one month or one year from its first day of validity.
Yes. If you turn 25 while your seven25 Travelcard is valid, you can continue to use it until the end of the period of validity. However, you cannot buy a seven25 after your 25th birthday.
Until you turn 25, you can buy the seven25 Travelcard for one month for CHF 39 or for one year for CHF 390. The seven25 Travelcard is available for the 2nd class.
When purchasing online, the most important thing is your customer number in the format 000-000-000-0. If you have or had a SwissPass or a public transport travelcard in the last five years, you can find this number on your SwissPass card and use it to purchase your seven25 Travelcard online.
If you used to have a travelcard but have forgotten the customer number, you can find out what it is by going to a public transport point of sale or phoning the SBB Contact Center on 0848 44 66 88 (CHF 0.08/min.).
First-time purchasing online with an identity check.
If you do not yet hold a travelcard or a SwissPass, you can still buy your new seven25 Travelcard online. If you are buying a travelcard for the first time, we need to verify your identity. This identity check takes place online – you will need your passport or ID card and a smartphone with a camera. You will also need a recent, high-quality, digital passport photo.
Online purchase with an identity check is not possible for other persons.
You may also want to know: if you wish to buy the seven25 Travelcard for your children, you can do so, as long as you and your child hold SwissPass cards with a linked SwissPass login. To buy for your child, select Purchase a travelcard for another person during the purchasing process.
Note: a SwissPass login is linked with SBB.ch if the customer number is stored in your user account on SBB.ch. After signing in, click on your initials, then on My account and then on Update details in the Personal details tile. If the customer number is displayed in the form 000-000-000-0, it means it is linked.
Purchase at a staffed public transport point of sale.
Of course, you can also purchase the seven25 Travelcard at a staffed public transport point of sale. Please bring your SwissPass (if you have one), a recent analogue or digital passport photo and your passport/ID card. If you are purchasing for another person, then please bring the documents for this person (e.g. for your child).
If you wish to renew your seven25 Travelcard after it expires, you can buy a new travelcard. The seven25 Travelcard is not renewed automatically. Before your current seven25 Travelcard expires, we will inform you about how you can renew it.
When purchasing online, you can pay by credit card, PostFinance Card, Reka Card or Twint.
At a staffed public transport point of sale.
When purchasing at a staffed point of sale, the following payment methods are available to you: cash, vouchers, Reka Check, Reka Rail, Twint, debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne).
Payment by credit card.
You can pay for your new travelcard with the following credit cards:
Visa (incl. prepaid cards)
MasterCard (incl. prepaid cards)
American Express
Diners Club International
JCB
MyOne
Please note:
The credit card will be charged once the order has been received.
Payment by PostFinance Card.
Payment with Twint.
Photo.
Requirements.
For the travelcard on the SwissPass, you need to provide a recent analogue or digital passport photo which fulfils the following criteria:
Taken from the front.
Eyes open and not covered.
Plain background.
Even lighting (no shadows).
Clear with high contrast.
Black and white or colour.
Approx. size 35mm × 45mm.
Analogue passport photo: only original prints, no scans or photos printed out on paper.
Digital passport photo: unedited, min. image size 200 × 250 pixels; in .JPG or .JPEG format with a maximum size of 4MB.
Purchasing a seven25 Travelcard online for the first time.
If you already have a SwissPass or used to have another public transport travelcard, we will use the same photo for your new travelcard. In this case, adults will only need to provide a new photo if the previous one was taken more than ten years ago. Children and young people under 25 will only have to do so if their previous photo was taken more than five years ago.
First-time purchasing online with an identity check.
If you are purchasing a seven25 Travelcard for the first time and do not yet have a SwissPass or travelcard, you can upload your digital passport photo once the purchasing process (including the identity check) is complete.
Purchasing for the first time via the order form.
You will need to submit an original, high resolution passport photo taken recently. Your photo will be stored electronically for a maximum of ten years (or five years for children and young people under 25).
Please write your first name and surname in block capitals on the back of the photo.
Please attach the photo to the order form in the space indicated.
Purchasing the travelcard for the first time at a staffed point of sale.
Please bring a recent analogue or digital passport photo to the counter.
Changing your photo.
If you would like to update your photo before the 5/10 year period has elapsed, please bring a recent analogue or digital passport photo to a public transport point of sale. You can then get a new SwissPass card with the new photo for a fee of CHF 30.
Documents.
Purchasing online with a SwissPass.
If you already have a SwissPass, you will need the following documents to purchase your GA Travelcard for the first time online.
Debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne), Twint.
Passport or ID card.
When buying online, you can enter details for the following types of ID: passports and ID cards issued in Switzerland, Germany, Austria, France, Italy or Liechtenstein.
Purchasing online with an identity check.
When purchasing with the identity check, you can only buy a seven25 Travelcard for yourself. You will need:
a smartphone with a camera.
a debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne), Twint.
To purchase for the first time at a public transport point of sale, you need a recent analogue or digital passport photo and the passport/ID card for yourself or the other person (for example, if you are purchasing a Point-to-Point Travelcard for your child as a parent or for another person).
Delivery.
Already have a SwissPass?
Your seven25 on the SwissPass will be valid from its first day of validity.
This is your first SwissPass?
Your seven25 Travelcard on the SwissPass will be delivered by post within around ten days. If you would like your seven25 Travelcard to be valid earlier, we can provide a temporary SwissPass. If you would like your new GA Travelcard to be valid earlier, we can provide a temporary SwissPass.
Deposit and cancellation.
You cannot deposit your seven25 Travelcard.
If you would like to return your annual seven25 Travelcard while it is still valid, you can have it refunded at a public transport point of sale or by phoning the SBB Contact Center on 0848 44 66 88 (CHF 0.08/min.). The refund amount is calculated as a percentage based on the number of unused days. A deductible is also charged. (It's not possible to return the monthly seven25 Travelcard.)
If you leave your SwissPass at home or in the office you can display it very easily in the SBB Mobile app under My SwissPass (you must have your login with the linked customer number).
Alternatively, you can buy a card with temporary validity for a fee of CHF 5 from a public transport point of sale upon presentation of official ID.
No problem, order a replacement SwissPass for CHF 30. We are also happy to help you at a staffed point of sale.
No, you do not need a Half Fare Travelcard to buy a seven25 Travelcard.
No, you need to buy night supplements separately.
Yes. The validity area map shows all rail and boat companies which offer you a reduced price between 7pm and 5am (or 7am on Saturdays, Sundays and public holidays).
The seven25 Travelcard is valid up to the last stop reached before 5am / 7am at the weekend and on public holidays. For travel after 5am / 7am, please buy a ticket.
If you hold a seven25 Travelcard and are aged 16 or over, please buy a full price ticket for your chosen route.
If you hold a seven25 Travelcard and a Half Fare Travelcard or if you hold a seven25 Travelcard and are 15 years old or younger, buy a half-price ticket for the rest of your journey.
To travel in 1st class, you need to buy a 1st class upgrade for the route you wish to travel.
If you hold a seven25 Travelcard and are 16 or over, buy a first-class upgrade for the route you wish to travel.
If you hold a seven25 Travelcard and a Half Fare Travelcard and are 15 years old or younger, buy a half-price first-class upgrade for the route you wish to travel.
You cannot buy a 1-day class upgrade for a seven25 Travelcard.
You can buy class upgrades for a specific route online on SBB.ch, in the SBB Mobile app and from ticket machines. So you always have the option of going 1st class.
Can't find my customer no in SwissPass account details
Hello,I want to buy a Seven25 travelcard for my summer trip to Switzerland. It's necessary to have a verified Swisspass to obtain it. In that case I passed through an online verification with my passport. However, there is still a blank field for my customer number in Swisspass account details.What should I do now?
Hello
@JdomzalpianoLink opens in new window. Thank you for your question. If you already did the onlineID-check, you should have received a custumer number. Please call our colleagues at the SBB Contact Center (0041 848 44 66 88, CHF 0.08/min) and give them your first name, last name and date of birth. They will be able to see in the system if anything went wrong, and of course also give you the customer number. I wish you a nice day. EleonoraS
Dear support team,i just realized that I accidentally bought the same seven25 travelcard twice via the link in my email box. Could you please help me refund one ticket? thank you very much.best,
We are travelling from Canada to hike the Haute Route. After the hike we plan travel around Switzerland using a Swiss travel pass. Can we transfer the luggage we don't need for the hike from the Geneva airport to the hotel in Zürich where we will be staying at the end of our hike? I've checked the luggage information on the website, and the conditions state:Can I send luggage even if I am not travelling by train?No. You can only check in luggage and flight luggage if you have a valid ticket for the whole transport route or if you hold one of the following annual travelcards: GA Travelcard, Half Fare Travelcard, Point-to-Point Travelcard, Regional Travelcard, FVP (travel discount for SBB employees), seven25 Travelcard, Modular Travelcard.Since we are walking from Chamonix to Zermatt, does that mean the service isn't available for us? Is there an alternative?
Hi
@RHPLink opens in new window. With a Swiss Travel Pass you can book the luggage service "Station to Door" (in your case from Geneva airport to the hotel door) 😊. A Swiss Travel Pass is like a GA for us. However, the Swiss Travel Pass must be valid on the day you come by the counter to deposit your luggage. More information can be found here :
Luggage Station-to-door Best wishes! EllenvS.