If the whole of your chosen route lies within one fare network, you will automatically receive a Regional Travelcard.
Point-to-Point Travelcards are only available in regions without a fare network or, when you are travelling beyond the limits of one fare network.
If you regularly travel between fare networks or outside a fare network and would like to use local transport, the Modular Travelcard is an ideal solution.
It is worth noting that purchasing a GA Travelcard is the best option beyond a certain distance.
Purchases and renewals.
First-time purchasing online (only for 1 month and 12 months).
When purchasing online, the most important thing is your customer number in the format 000-000-000-0. If you have or had a SwissPass or a public transport travelcard in the last five years, you can find this number on your SwissPass card and use it to purchase your Regional Travelcard online.
If you used to have a travelcard but have forgotten the customer number, you can find out what it is by going to a public transport point of sale or phoning the SBB Contact Center on 0848 44 66 88 (CHF 0.08/min.).
To make sure you receive the right offer for adults, young people or children when purchasing online, please enter the relevant customer number.
You may also want to know: if you wish to buy the Regional Travelcard for another person (f. ex. a child), you can do so, as long as you and the other person hold SwissPass cards with a linked SwissPass login. To buy for the other person, select Purchase a travelcard for another person during the purchasing process.
Note: a SwissPass login is linked with SBB.ch if the customer number is stored in your profile on SBB.ch. After signing in, click on your initials, then on Profile and then on Update details in the Personal details tile. If the customer number is displayed in the form 000-000-000-0, it means it is linked.
Purchasing online with the identity check (only for 1 month and 12 months).
If you don’t have a travelcard or a SwissPass, you can still buy your new Regional Travelcard online. If you are buying a travelcard for the first time, we need to verify your identity. This identity check takes place online – you will need your passport or ID card and a smartphone with a camera. You will also need a recent, high-quality, digital passport photo.
Online purchase with an identity check is not possible for other persons
Purchase at a staffed public transport point of sale.
Of course, you can also purchase all Regional Travelcards at a staffed public transport point of sale. Please bring your SwissPass (if you have one) and your passport or ID card with you. If you don’t yet have a SwissPass, you will need to bring a recent analogue or digital passport photo and your passport or ID card. If you are purchasing on behalf of someone else (e.g. for your child), then please bring the documents for this person.
Regional Travelcard for 7 days.
The travelcard is issued in paper form. You can get it at a public transport point of sale or at a ticket machine in your fare network.
Important: if you do not hold or need a SwissPass card, you still need to bring a passport/ID card and a high-quality up-to-date passport photo with you when ordering for the first time (only possible at a point of sale). This is needed to produce a basic card for your travelcard.
For online renewal of the Regional Travelcard for 1 month or 12 months, use the link you receive in the renewal email.
You can renew Regional Travelcards with a validity of 1 month online without link, on a mobile device, at ticket machines and at a staffed public transport point of sale in your fare network.
We will send you the invoice together with a payment slip in the post. Please note:
Your order must be placed at least ten days before your travelcard validity begins. Otherwise your payment by invoice cannot be processed and will be returned.
We will send you the invoice separately – i.e. not together with your SwissPass card. You must pay the invoice before the first day that your travelcard is valid, otherwise you will receive a payment reminder.
Purchasing at a staffed public transport point of sale (all Regional Travelcards).
When purchasing at a staffed point of sale, the following payment methods are available to you: cash, vouchers, Reka Check, Reka Rail, Twint, debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne).
Payment by credit card (please keep in mind the limit on your card).
You can pay for your new travelcard with the following credit cards:
Visa (incl. prepaid cards)
MasterCard (incl. prepaid cards)
Diners Club International
The credit card must be in the same name as the contracting party.
The credit card will be charged once the order has been received.
For the travelcard on the SwissPass, you need to provide a recent analogue or digital passport photo which fulfils the following criteria:
Taken from the front.
Eyes open and not covered.
Even lighting (no shadows).
Clear with high contrast.
Black and white or colour.
Approx. size 35mm × 45mm.
Analogue passport photo: only original prints, no scans or photos printed out on paper.
Digital passport photo: unedited, min. image size 200 × 250 pixels; in .JPG or .JPEG format with a maximum size of 4MB.
Purchasing a Regional Travelcard online for the first time.
If you already have a SwissPass or used to have another public transport travelcard, we will use the same photo for your new travelcard. In this case, adults will only need to provide a new photo if the previous one was taken more than ten years ago. Children and young people under 25 will only have to do so if their previous photo was taken more than five years ago.
If you are purchasing a Regional Travelcard for the first time, do not already have a SwissPass and have not previously had a travelcard, you can upload your digital passport photo once the purchasing process (including the identity check) is complete.
Purchasing the travelcard for the first time at a staffed point of sale.
Please bring a recent analogue or digital passport photo to the counter.
Changing your photo.
If you would like to update your photo before the 5/10 year period has elapsed, please bring a recent analogue or digital passport photo to a public transport point of sale. You can then get a new SwissPass card with the new photo for a fee of CHF 30.
Purchasing online with a SwissPass (1-month and 12-month Regional Travelcards only).
You will need the following documents for your first online purchase with SwissPass.
Debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne), Twint. (The credit card must be in the same name as the contracting party.)
Passport or ID card.
When buying online, you can enter details for the following types of ID: passports and ID cards issued in Switzerland, Germany, Austria, France, Italy or Liechtenstein.
Purchasing online for the first time with an identity check (1-month and 12-month Regional Travelcards only).
When purchasing with the identity check, you can only buy a Regional Travelcard for yourself. You will need:
a smartphone with a camera.
a debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne), Twint.
Purchasing at a public transport point of sale (all Regional Travelcards).
To purchase for the first time at a public transport point of sale, you need a recent analogue or digital passport photo and the passport/ID card for yourself or the other person (for example, if you are purchasing a Point-to-Point Travelcard for your child as a parent or for another person).
Purchasing at SBB ticket machines (1-month Regional Travelcards only).
You need a SwissPass to purchase a Regional Travelcard at an SBB ticket machine for the first time.
Your Regional Travelcard will be integrated on the SwissPass from its first day of validity.
This is your first SwissPass?
Your Regional Travelcard on the SwissPass will be delivered by post within around 10 days. If you would like your travelcard to be valid earlier, we can provide a temporary SwissPass. If you purchase online, you can print it out as a PDF.
Depositing and cancelling passes.
You cannot deposit your Regional Travelcard.
If you wish to cancel and give back your Regional Travelcard within the duration of validity, you can do so at a public transport point of sale or by phoning the SBB Contact Center on 0848 44 66 88 (CHF 0.08/min.). The refund will be made pro rata based on the number of unused days. A deductible is also charged.
Hello @sash_oo_kLink opens in new window. For advice, I recommend that you contact our Contact Center directly on 0848 44 66 88 (CHF 0.08/min.) or visit an SBB sales point. Have a nice day. Kind regards, VlaznimA.
We are travelling from Canada to hike the Haute Route. After the hike we plan travel around Switzerland using a Swiss travel pass. Can we transfer the luggage we don't need for the hike from the Geneva airport to the hotel in Zürich where we will be staying at the end of our hike? I've checked the luggage information on the website, and the conditions state:Can I send luggage even if I am not travelling by train?No. You can only check in luggage and flight luggage if you have a valid ticket for the whole transport route or if you hold one of the following annual travelcards: GA Travelcard, Half Fare Travelcard, Point-to-Point Travelcard, Regional Travelcard, FVP (travel discount for SBB employees), seven25 Travelcard, Modular Travelcard.Since we are walking from Chamonix to Zermatt, does that mean the service isn't available for us? Is there an alternative?
Hi @RHPLink opens in new window. With a Swiss Travel Pass you can book the luggage service "Station to Door" (in your case from Geneva airport to the hotel door) 😊. A Swiss Travel Pass is like a GA for us. However, the Swiss Travel Pass must be valid on the day you come by the counter to deposit your luggage. More information can be found here : Luggage Station-to-door Best wishes! EllenvS.
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