Refund request form for special offers (supersaver tickets, Saver Day Pass)

Provided that certain conditions are met, supersaver tickets and Saver Day Passes can be refunded by using the refund form.   

You can use this form to apply for a refund on partially or completely unused tickets (supersaver tickets, Saver Day Pass) bought exclusively online or via your mobile.


Please choose the appropriate reason for the refund.
Select file
Contact details.
Still {{maxAllowedLength}} characters remaining.

Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window.Google ChromeLink opens in new window.Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to