References.

The most important benchmarks for the quality of our work are the opinions and satisfaction of our customers. Only in this way can we can continuously improve and ensure that our customers are even more satisfied.

What our customers say.

Private journeys on a special event train or coach.

The “Churchill” Red Arrow during a special event journey. — Image legend: It was an unforgettable anniversary celebration. “The whole package was just right! Starting with the lead-up to the event: very customer-orientated consultation, where they listened to what we wanted with regard to the SBB Charter train journey, and the professional catering offer and advice from Elvetino. On the day itself too, the travel guide was friendly and attentive and the catering team was well-organised. The engine driver also ensured that our journey was safe and pleasant. We spent a lovely, unforgettable day of celebration with family in the legendary Red Arrow ‘Churchill’, which will remain very special to us! We were all completely delighted. Thank you to all those involved.” - Jacqueline Rieder, Rüti.

The “Churchill” Red Arrow standing in Zurich main station. — Image legend: Experience the journey on a nostalgic train with a cab-view ride. “Such a train journey is something unique. The enthusiasm of the participants knew no bounds. We opted for this journey because we wanted to offer our members something special for their many years of commitment to the association. We were looked after wonderfully by the travel guide, and the service staff and the organiser from Elvetino were excellent. Many of the ladies chose the option of a cab-view ride where they could ask the engine driver questions, and they thoroughly enjoyed it. Thank you for this experience. We were also impressed by the efficiency of the chef who cooked for so many people in a limited space.” - Anniversary trip of the Affoltern a.A. ladies’ gymnastics club.

View over a river from the “Churchill” Red Arrow. — Image legend: Wedding trip with the “Churchill”. “We appreciated the friendly and competent dealings with our contact. He accommodated all our requirements, showed initiative, and fielded a variety of questions, which he always answered promptly. We chose to travel with SBB as we use the trains almost every day. It was logical that it should be part of our big day.” - Rast / Berger wedding trip.

Catering during a journey on a special event train. — Image legend: The chef and the service staff did a superb job. “The journey on the Red Arrow was an unforgettable experience. The trip included a very interesting programme of activities. It was first-rate and smoothly organised. The travel guide understood how to keep the passengers happy with interesting information and stories. The chef and the service staff also did a superb job and indulged the passengers with fantastic food. It was also a special highlight to be able to experience a cab-view ride for a few kilometres along the way.” - Urs Tillmanns, specialist journalist for a daily photography website.

Image legend: “The journey with the Red Arrow “Churchill” to the Jura mountains remains a unique and very memorable high point for all participants. A big thank you goes out to the SBB Charter team, the engine drivers, our knowledgeable travel guides and the committed catering team for the planning and execution of this superb trip. I was looked after excellently throughout all the problems caused by the coronavirus crisis, involving a total of three postponements. The highlights of our trip were the attractive Swiss countryside, the friendly and sociable atmosphere, and the fine cuisine and wines. The historical ambience of the “legend on rails” and the collective experience on this journey were unique.” - Othmar Baumann / Baumann family trip.

Image legend: “We really wanted to experience a journey on the Red Arrow. We achieved this with SBB Charter. Our contact was very friendly and kept in touch regularly and promptly. We felt we were looked after and advised extremely well. The staff on the trip were very attentive and friendly.” - anonymous feedback.

Image legend: “Three words describe the experience accurately: special, unique and individual. I wanted something different for my birthday trip and I was not disappointed. It was absolutely super and a top event with a gourmet character. The staff were very efficient, friendly and courteous. Thank you very much!” - Martin Silberstein / birthday trip.

Image legend: “I once took part in a special birthday trip on the “Churchill” and so I wanted to do this for my own birthday celebration too. The “Churchill” itself, the individual route, the dedicated engine driver and the reliability are points that recommend SBB Charter. My contact looked after me very well the whole time.” - Kurt Iten / birthday trip.

Corporate journeys on a special event train or coach.

Image legend: Thanking my employees in a different and special way. “I thought it was very positive that all the planning work / clarifications were handled by SBB and I could just ‘sit back’. I wanted to thank my employees in a different and special way. And as I assume that very few had had the pleasure of travelling on a TEE, it was an easy decision. My contact took a great deal of time to plan the optimal trip with me, including the corresponding supporting programme. Everything worked out superbly! I received all the documents required shortly before the journey. On the day of travel itself the support from the travel guide was very good and informative.” - Migros MMM Buchs.
Image legend: Working session with lunch on the way to Geneva. “We planned the journey to Geneva in a separate coach, as the partners in our department intended to hold a working session on the way to Geneva. They had confidential matters to discuss and did not want to miss lunch. Our contact for the journey gave us a warm welcome and took care of our catering requirements. We were very satisfied and would recommend it any time.” - KPMG AG.
Image legend: Using the train journey for a partner meeting. “The comprehensive services in the ‘Salon de Luxe’ with individual planning, organisation and design according to our wishes was the ideal experience for the 2018 partner meeting of Grant Thornton Holding AG. We were very pleased with the versatility and sophisticated facilities in the Salon de Luxe. The organisation was smooth and reliable, along with the friendly and competent service from the SBB Account Manager. The 2018 partner meeting of Grant Thornton Holding AG was therefore a complete success!” - Grant Thornton AG.
Image legend: Straightforward, friendly and efficient. “We have had an ideal point of contact for years who knows all our travel requirements and makes sure our needs are met. Also, there is never a lack of trip suggestions. We have chosen to travel with SBB for many years based on these factors.” - Novartis Retirement Association.
Image legend: “The advice and support from the SBB Charter team was superb. I was very well looked after and advised. The major plus points of a charter trip for me are that you can select the rolling stock and it is fairly flexible in terms of organisation. During the journey, we were supported by an extremely helpful, knowledgeable and charming travel guide. A huge thank you for this experience! I intend to offer our members more of such journeys.” - TCS Group, Zurich Limmattal.
Image legend: “We selected a charter trip so that we could offer our customers something special for our company anniversary. Also, because the journey could be individually tailored to our wishes and requirements. The organisation and process were very professional, the travel guides were absolutely fantastic and the catering was excellent. The crew on board were very friendly and knowledgeable and fulfilled all our wishes. Very friendly! Everything worked perfectly and we were able to enjoy the trip to the full.” - anonymous feedback.

Events and mobility solutions by rail.

Image legend: Unusual and exclusive. “This is an exclusive offer and something different! It is very practical for a long journey and you can use the time optimally on a special event train such as this. We had an excellent lunch and our guests enjoyed the high-class journey to the full. Our contact at SBB provided very good advice and support in the run-up and supported us throughout the trip. The contact / travel guide on the train was also very accommodating and met all our spontaneous requirements. A big thank you to everyone in the team who were there for our group the whole time.” - Weleda AG.
Image legend: Personal service. “We were very satisfied with the personal service and the way our special requirements were met. It is a good way to transport a large number of people together, so that they arrive relaxed at the event venue.” - UNIA (trade union).
Image legend: A sustainable and environmentally-friendly “way forward”. “We chose SBB as a partner because we wanted to make a conscious decision in favour of public transport as a sustainable and environmentally-friendly ‘way forward’.” - Implenia AG.
Image legend: Added value for all parties. “Thanks to the excellent cooperation we were able to launch a great new offer for festivalgoers, which means added value for all parties.” - Migros, M-Budget special event trains.
Image legend: Travelling together by train is the right way to start a youth camp. Even if it would be cheaper to travel by car, something would be lost. For this and ecological reasons, we will continue to travel by train to the Zurich sports holiday camp in Fiesch. - Zurich sports holiday camp in Fiesch.

More inspiration.

Travelling as head waiter with Sir Winston Churchill on board.

“My cousin Hans Hafner was a head waiter with SBB. He worked when Sir Winston Churchill was on board on the route from Geneva to Zurich via Bern.

On this same day his wife gave birth to their daughter. As the train passed through Brugg, where my cousin lived, Churchill stood with him at the window and they waved at the many people gathered there. He received a card with a personal signature by way of thanks.

Every time I visited my cousin, he proudly told me the about this experience and showed me photos and the card from Churchill.”

Werner Hafner

Three castles trip on the Red Arrow “Churchill”.

“At the end of the 1970s, I completed my training as a member of the operating staff with SBB. In Altstätten SG, Ernst Ebneter was a committed railway employee and organised excursion trips on the Red Arrow. I accompanied and supported him and the guests as an assistant. One unforgettable journey was the “three castles trip”. The route ran from Altstätten SG to Schaffhausen-Lenzburg-Sargans and back to Altstätten SG. We visited the Munot fortification in Schaffhausen, and the castles in Lenzburg und Sargans. The catering, the weather and the composition of the group were crucial for the success of a trip such as this. On this journey in early summer, everything was just right. Cool white wine was in demand in the sunny, warm weather. One of my tasks was to keep the group together, and to get them all back to the Red Arrow on time after the tours. The atmosphere was superb and the surroundings and the lakes en route were incredible. We met up in the evening with everybody present and in the best of moods in Altstätten SG. 40 years later, the participants still talk about this successful trip. I will always recall this day as though it were yesterday.”

Brunhild Hartmeyer

To the Rhine Falls at Schaffhausen on the Churchill.

“My wife and I had a special experience on the Churchill on 1 August, although unfortunately I can no longer remember which year. Our journey began at Zurich main station. We reached the Rhine Falls in Neuhausen via the Zurich hinterland towards late evening. The Red Arrow stopped in the middle of the railway bridge over the Rhine. We were able to admire the fireworks above the town of Neuhausen am Rheinfall from there before returning to Zurich.”

Eduard Hürzeler

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References.

What our customers say.

Private journeys on a special event train or coach.

Corporate journeys on a special event train or coach.

Events and mobility solutions by rail.

More inspiration.

Travelling as head waiter with Sir Winston Churchill on board.

Three castles trip on the Red Arrow “Churchill”.

To the Rhine Falls at Schaffhausen on the Churchill.

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References.

What our customers say.

Private journeys on a special event train or coach.

Corporate journeys on a special event train or coach.

Events and mobility solutions by rail.

More inspiration.

Stories with the “Churchill”.

Sample trips.

Further content

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