Tickets for individual passengers.

Passengers must be in possession of a valid ticket in the appropriate class for the journey travelled. On the boat, passengers can choose between 1st and 2nd class. The seats on the panorama train are exclusively 1st class. All national and international transport tickets are accepted in accordance with their scope of application. The family discount applies.

• The tickets must be valid “via boat” from Lucerne to Flüelen.
• Passengers who travel in 1st class but have a 2nd class ticket or travelcard will be required to pay a class upgrade for the respective route.
• In accordance with the scope of application, Interrail and Eurail are accepted for free travel on the railway journey and entitle passengers to a 50% discount for the boat journey.
• The “Gotthard Panorama Express” supplement is only required for the section of the route between Arth-Goldau/Flüelen and Lugano. It is charged via the mandatory seat reservation.
• The supplement must be paid by all passengers with a seat. No group or child discount is granted. Children under 6 years without their own seat are excluded from the supplement.
• The “Gotthard Panorama Express” supplement costs CHF 16.
• Passengers with no seat reservation may travel if free seats are still available. The supplement is to be paid to train staff in this case.
• No supplement or seat reservation is required for the boat journey. Seats may be chosen freely.

Sample ticket prices (single journey, not including travel to the departure point or onward travel, plus supplement):

Obligatory supplement per person and route of CHF 16

Tickets for group passengers.

With a group ticket, 10 people or more benefit from a discount of 30% on the public transport ticket. You will find information on group tickets at sbb.ch/en/group-ticketLink opens in new window.. Link opens in new window.All national and international transport tickets are accepted in accordance with their scope of application. The family discount applies.

Groups who travel in 1st class but have a 2nd class ticket or travelcard will be required to pay a class upgrade for the respective route.

The “Gotthard Panorama Express” supplement must be paid in full by all members of the group.

If you need a ticket from Arth-Goldau/Lucerne to Lugano (or vice versa) for your journey with the Gotthard Panorama Express, we recommend the following booking options:

• Online at gotthard-panorama-express.chLink opens in new window.
• At the ticket counter. The major stations offer you comprehensive SBB services with attractive opening hours.
• Calls from Switzerland: Contact the SBB Contact Center by telephone on 0848 44 66 88 (CHF 0.08/min).
• Instead of purchasing a route-specific ticket, you could buy a Saver Day Pass, supersaver tickets or other flat-rate tickets.
• Package tours including hotel accommodation can be booked at the Switzerland Travel Centre.

Train journey.

The panorama train is not wheelchair-accessible and does not have a toilet suitable for wheelchairs. Boarding and alighting with wheelchairs is limited and is only possible at Arth-Goldau, Flüelen, Lugano and Bellinzona stations. The required infrastructure is not available in Göschenen and Airolo.

Reserve free assistance for boarding and alighting when travelling by train using the order form for assistance with boarding and alighting or seek information regarding the options from SBB Contact Center Handicap:

• Tel. 0800 007 102 (toll-free number from Switzerland) 
• Tel. no. from abroad: +41 800 007 102

Boat journey.

Boarding and alighting from the boat is straightforward and does not have to be booked in advance.