Praise and criticism.

Are you dissatisfied with a particular service? Did something make your day? Please contact us – we look forward to hearing from you.

Do you have any questions?


SBB Customer Service

P.O. Box

CH-3000 Berne 65

 0800 401 401Link opens in new window.

Mondays to Fridays from 08.00 until 17.00 (excluding public holidays).