Anti-Money Laundering Act (AMLA) & customer protection.

The Swiss Federal Act on Combating Money Laundering and the Financing of Terrorism in the Financial Sector (AMLA) has been in force since 1 April 1998. It defines specific due diligence obligations for financial intermediaries, as they are known, which serve to combat money laundering effectively.

What does this mean for you?

We are obliged:

  • to identify our business partners
  • to check the plausibility of each transaction
  • to clarify the transactions effected and document them conclusively by photocopying the documents required

Customer protection.

Security is very important at SBB. Protect yourself against fraud and never transfer money to people whom you do not know.

  • Beware of lottery scams
  • Buyer protection
  • No coincidence
  • Beware of advance payments
  • Profits worth millions
  • Your dog has been found
  • Your dream job is only a dream
  • When easy money is not so easily earned

If you suspect you have fallen victim to fraud, please contact our Western Union hotline by calling 0800 007 107 (free).

Further information.

Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access SBB.ch, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window., Google ChromeLink opens in new window., Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to SBB.ch.