Quick access to tickets and other services around the clock – at every SBB railway station and from many other transport companies.
It's best to choose your desired destination first – then all possible options are displayed for the selected connection (e.g. normal tickets, regional transport tickets, multiple-journey tickets, subscriptions, City-Tickets etc.). Follow the subsequent steps to payment.
Alternatively, timetable assistance can be consulted when selecting a route at most ticket machines. Select the “Timetable” button to display the next five connections. The selected connection will automatically be applied to the ticket.
Tip: Information on our range of products and how to operate the ticket machine can be found via the Information (i) or Help (?) buttons.
Ticket machine helpline 0800 11 44 77.
Do you require assistance with operating a ticket machine? Call the free telephone number 0800 11 44 77 and the SBB Contact Center will help you. The helpline is available around the clock, every day to answer your questions about our range of products or how to operate the ticket machine. Please note: assistance can only be given when you are in front of a ticket machine.
You can also call the same number to inform us if the ticket machine is defective. In this case, please indicate the eight-digit machine ID number, which you can find on the home screen.
Course offer: be & remain mobile.
The course is aimed at people who avoid ticket machines, who have difficulty navigating around a train station, who feel insecure on the streets etc. etc. etc... or people who are interested and curious - particularly those over 50 years of age. So these people too can be independent and autonomous for as long as possible.
Outward or return tickets from your current or any location
Multiple-journey tickets from your current or any location
Monthly travelcards
Single tickets, 1-day travelpasses, multiple tickets and network travelcards
City Tickets (rail ticket including tram/bus pass for the destination)
1-day travelpasses for the whole of Switzerland
Class upgrade
Bike tickets
Connecting tickets for journeys abroad (limited selection)
Renew monthly travelcards on your SwissPass.
You can now renew any regional, modular or point-to-point travelcards linked to your SwissPass in just a few steps on SBB ticket machines. You just need to scan the QR code on your SwissPass below the ticket machine screen. Any monthly travelcards that are already loaded on your SwissPass will be displayed and you can renew them quickly and easily.
Simply pay. Here’s what the ticket machines accept.
CHF coins
CHF notes
EUR notes
Reka
Maestro
PostFinance Card
V Pay
Credit cards (Mastercard, Visa, American Express, Diners and JCB)
Apple Pay
Samsung Pay
Twint
SBB Gift Card
Please note:
All change is given in Swiss francs.
The new machines will give change up to max. 100 francs in notes and coins.
The older machines will only give change in coins up to max. 20 francs.
No more than 35 coins, 15 notes or 19 Reka cheques may be used in a single transaction.
Bitcoins, Western Union transactions, Prepaid top ups (Pay as you go credit, Phone cards, Paysafecard) are not possible with credit cards and Reka cheques.
Please check the information displayed on the machine.
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