How to purchase tickets in future.

The new user interface makes buying tickets even more intuitive.

Homepage.

Ticket purchasing will now mainly be carried out via the timetable selection, in a similar way to SBB mobile and SBB.ch.

  • Choice of language: The user interface is available in four languages.
  • The four most frequently selected destinations appear as fast-selection tiles. 
  • Four products are also available for fast selection.
  • The ‘Other tickets and offers’ button leads to more products. 
  • Dark mode can be selected bottom left.

Timetable.

Once a connection has been selected, the next departures are shown. 

  • Change time: To view later/earlier connections, you can scroll down or change the search by clicking on the ‘Change time’ button.
  • The price ‘from CHF’ (basic setting 2nd class Half Fare Travelcard) are displayed to enable easy, initial price comparison.
  • Detailed timetable information is available and can be displayed by clicking on the train connection.

Ticket options.

The selection of a connection is followed by the ticket options:

  • Single/return: The single option is always pre-selected.
  • 2nd class/1st class: 2nd class is always pre-selected.
  • Half Fare Travelcard/full price: The full price option is always pre-selected.
  • 'Deux adultes et un enfantChienVélo add': Passengers/dogs/bicycles can be added or changed here.

After individually changing the ticket options, you can switch to the payment screen via the ‘Buy ticket’ button.

Payment screen.

A summary shows which services have to be paid for. If payment methods are not accepted or not available, they are crossed out.

Product selection – other tickets and offers.

Once the ‘Other tickets and offers’ button has been pressed on the homepage, the selection of the various product categories appears: 

  • Dog and bike offers
  • International tickets (Baden-Württemberg ticket)
  • Multiple-journey cards
  • P+Rail (1-day parking ticket)
  • Prepaid/Money transfers (Bitcoin / Western Union / Giftcards / Prepaid / Paysafe / QR-Bill etc.) 
  • Regional special offers / Leisure (Foxtrail etc.)
  • Season Tickets (Night GA Travelcard / 1-month GA Travelcard etc.)
  • Specials (seasonal) (Companion ticket / 4-Day Pass etc.)
  • Tickets (regional tickets, tickets that require validation, change of class etc.)

Further content

Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access SBB.ch, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window., Google ChromeLink opens in new window., Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to SBB.ch.