Dropping off and collection.

• Drop off your luggage at the station by 7 p.m. today and collect it the day after tomorrow from 9 a.m.
• Please note local opening hours, and the different registration and collection times at the various stations.

Special services.

Convenient, quick, direct: we also collect your luggage from agreed pick-up points and deliver it to you at home.

• Luggage: suitcases, bags.
• Skiing equipment: skis, ski boots, poles, snowboards, sledges.
• Not possible for bicycles.

Groups must register. 

• Packaging: skiing equipment must be packed in personal wrapping or in that of the transport company.
  
• Items with special packaging requirements: 
  • Skis and ski boots are to be packed separately in pairs in the appropriate plastic cover provided by the transport company
  • Multiple pairs in personal bags up to a maximum weight of 25 kg
  • 1 snowboard per plastic cover provided by the transport company or multiple pairs in personal bags up to max. 25 kg
• The luggage to be transported must be labelled with a name, address and telephone number and be packed appropriately. 
• Show your group ticket for children and young people up to 25 years of age at the luggage counter to take advantage of the new flat rate for children and young people up to 25 years of age. Bicycles cannot be carried.
  
• Free storage on the day of arrival and the following four days. Every subsequent day costs CHF 5.
  
• Luggage transport is only possible for schools, children and young people up to 25 years of age, including an adult accompanying person with a valid group ticket. 
• Liability for the partial or total loss, damage and delayed delivery of luggage shall be governed by the Swiss Federal Passenger Transportation Act (PTA) and the applicable Passenger Transportation Ordinance of the Swiss Federal Council.
• Group luggage for children and young people up to 25 years of age is mainly transported by rail. Micro-distribution is carried out by road. The public transport sector currently handles an average of 70% of luggage transport by rail and 30% by road.

The provisions of the tariff basis of ch-direct respectively the tariffs for luggage of T602 apply.
Customer information in the event of damage, loss or delayed delivery during luggage transportation.

At the station.