Praise, criticism and comments.

Are you dissatisfied with a particular service? Did something make your day? Do you have any suggestions or comments? Please contact us – we look forward to hearing from you.

SBB Customer Dialogue
P.O. Box
CH-3000 Berne 65

Telephone: 0800 401 401 (freephone)
Mondays to Fridays from 08.00 until 17.00 (excluding public holidays).

Online form

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