SBB MyWay Privacy Policy.

Protecting your privacy is important to us. We respect your identity and privacy and ensure that they are protected and that your personal data is processed in accordance with the applicable laws. Please note the following points from our Privacy Policy for the SBB MyWay app.

SBB MyWay enables you to gain an overview of how you get around, and thus to travel in a more informed manner. You provide us with data when using MyWay. 

The following data are processed when you use SBB MyWay.

  • Your contact information: A SwissPass user account is necessary in order to use the service. The data lodged in it, such as name, address or date of birth, may be processed by the MyWay service.
  • Data relating to your location, movements and interaction, such as specifically geo-coordinates, their accuracy, their time of localisation, gyro sensor/gyroscope values, acceleration data, barometer/air pressure data, magnetometer data, the movement activity from the operating system and the related confidence levels.
  • Technical data, such as specifically device type, operating system version and app version.
  • To optimise the app, anonymous tracking data is captured during use and sent to a third-party provider (AT Internet).

Your personal data are processed for the following purposes.

We use the data collected to analyse your mobility and habits. The data may be supplemented by additional data, such as e.g. data concerning the weather or the timetable. We use the data in order to improve the services offered by SBB, for support purposes and for the purpose of operating and improving the app.

Location and duration of data processing.

Your personal data are processed by SBB in Switzerland and Germany and are either anonymised or erased at the latest 36 months after the last recording.

Disclosure to third parties.

We provide the SBB MyWay service in conjunction with the firm MotionTag GmbH, with registered office in Potsdam, Germany. Motion Tag GmbH processes your data on behalf of SBB and is obliged under contract to comply with this Privacy Policy and the relevant data protection rules.

Your data may be made available to Swiss higher education institutions and universities in relation to the conduct of mobility studies or research projects with a view to improving or enhancing mobility services in Switzerland.

Your rights in relation to data processing.

You can prevent your movement data from being recorded in the app at any time.

Should you wish to erase or access your personal data, please contact

Data protection officer
Hilfikerstrasse 1
CH-3000 Bern 65
datenschutz@sbb.chLink opens in new window.

Further information concerning data protection may be found in the SBB Privacy Policy

Further content


Data protection officer

Hilfikerstrasse 1

CH-3000 Bern 65

Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window.Google ChromeLink opens in new window.Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to