Help and support: directly in the app.

Simple access to help and support.

  • If you purchase the wrong tickets, you can apply for refunds directly in the app.
  • You can find help, answers to frequently asked questions and contact details in the app itself.

SBB Mobile functions.

Discover the app’s many functions and use SBB Mobile however best suits your needs.

Go to SBB Mobile functions

Further content

  • iOS:

  • Android:

Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access SBB.ch, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window., Google ChromeLink opens in new window., Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to SBB.ch.