There is no access to Ticket Shop from 05.10.2017, 23:30 to 06.10.2017, 05:00 due to maintenance work.
Tips and Tricks.
Why not see for yourself just what practical features SBB Mobile has to offer.
A touch timetable.
Timetable enquiries have never been easier: just touch the desired place of departure and destination on your display – no need to type anything! The ticket can then be conveniently purchased in a matter of seconds by simply swiping the screen. In addition, you can save locations in the new touch timetable along with photos of loved ones or other pictures you have taken.
A quick purchasing process.
You don’t need to use your password to purchase tickets that cost less than 40 Swiss francs, which makes the ticketing process easier and faster.
Regional transport tickets in two clicks.
When you’re using public transport in cities or urban areas, the app’s GPS localisation feature will display the closest stops of the respective fare network on the app’s start page. This means the right departure stop automatically appears on the display and you can purchase your regional transport ticket quickly and easily.
Your travel companion.
Which platform is your train departing from? Is your train delayed perhaps? Is there any construction work going on, or have platform changes been made? The new travel companion feature keeps you informed in real time before and during your journey – and will even wake you up when it’s time to change trains. What’s more, in the event that you are unable to catch your connecting train due to a delay, your travel companion will automatically suggest alternative connections. This information is available for train connections within Switzerland and for connections to France, Germany and Austria. Information on trams and buses in larger cities will be added soon.
Your personal start page.
Just a few clicks is all it takes to access your most important features even more quickly. Naturally, you can decide for yourself how to arrange your preferred tiles on your start page.
Tickets for accompanying passengers.
If you’re travelling with others, you can purchase tickets for them during the same transaction. The process goes even faster when you store the details for accompanying passengers in the app – i.e. name, date of birth and discounts such as the Half-Fare travelcard. For the next purchase, simply select your co-passengers and the corresponding tickets are instantly added to the transaction.
Storing travelcard zones for connecting tickets.
Select “Purchase connecting ticket” from the list and then use the “Store regional travelcard” link to add your zones.
Share travel itineraries via WhatsApp.
You can share your current or planned travel itineraries via WhatsApp. Swipe left to add a journey to your journey list. Then select your journey on your start page, tap the “+” symbol on the upper right and select “share”. After that, you can select your preferred service for sharing.
Apple Wallet brings together all of your hotel stays, SBB tickets, plane tickets and much more in one location. Apple Wallet also allows you to access your ticket directly from the lock screen.
You can easily export your planned journeys from the travel companion feature to your calendar. First, create a link to your journey list by swiping left. Then, select this journey on your start page, tap the “+” symbol on the upper right and select “Add to calendar”.
Scan your credit card instead of typing in the details: in the menu, go to “My settings” – “Edit payment method” – “Store payment method”, click on the type of card (Visa, MasterCard, etc.), then click on the camera symbol (scan) to the right of the card number.
You will need your yellow reader to store your PostFinance card.
To pay for tickets with your RekaCard, you will need to make your purchase at sbb.ch, log in, pay with your RekaCard and then display your ticket on your mobile phone.
You can also use your iPhone’s Touch ID to authorise ticket purchases.
Buy international tickets on your mobile phone: open www.sbb.ch in your phone’s browser, select the desktop view at the bottom of the page, then log in, buy your international ticket and display it in the app. This works for all tickets you can print from the computer – so for tickets to Germany, Austria, Italy and – in some cases – France.
You can find the SBB Lost and Found Service on the quick select tile “Support” on the start page.
You can also enter postal addresses in the timetable search, e.g. Pfäffikon SZ, Huobstrasse 11. Then click on the navigation symbol on the right, next to the walking route. A map will open and you will be directed from your last public transport stop to your destination.
If you know the official SBB abbreviations for the Swiss stations, you can use them in the timetable search too (e.g. pf, rw, zue, zoer, etc.).
You can find a link to the chat support directly on the quick select tiles on the app’s start page.
You can display a train’s formation in the app from about three hours before it departs by swiping left on the train.
Activate the alarm function by swiping right on the service in the overview or in the detailed view after the three dots symbol.
Storing your SwissPass (Half-Fare travelcard) in the app means that you no longer have to show it during ticket inspections on the train. To do this, go to “My settings” – “SwissPass”.
Tip for young people, or those who don’t want a credit card: buy a Travel Cash Card, top it up with at least 100 Swiss francs (2.5% fee) and store it in your account. You can make your first purchase in SBB Mobile about two hours after topping up your card, but only after 24 hours on SBB.ch (the Internet code is only activated after 24 hours).
You can adjust the tiles in the touch timetable to suit you and even store your own photos. To do this, press on a tile for a bit longer until it starts to “dance”, then tap the pen symbol in the bottom right-hand corner.
The nearest public transport stops are always shown in the “Quick select” area on the app’s start page. On the iPhone, SBB Mobile also shows you a map of the surrounding area.
Emergency telephone numbers are available on the quick select tiles on the start page (swipe left once).
You can store your travelcard for your regional transport network extension ticket in the app. To do this, you first need to find a service within a regional transport network, then tap “Buy ticket”, select an “Extension ticket” and tap “Save regional travelcard”.
You can also store your tickets from the app in Apple Wallet. To set this as default, go to “My settings” – “More settings” in the menu and tick the option “Apple – always add tickets to wallet”.
You can also access the app tutorial, which explains how to use the app, after the first time you use it. Just select the “App tutorial” on the quick select tile “Support” on the start page.
You can find the help forum on the quick select tile “Support” on the start page.
If you are a married couple, for example, who would like to have two separate SBB accounts but want to use the same e-mail address to register, here’s how to do it: register one person with a made-up e-mail address. As soon as the registration process is complete, go to “My settings” – “Personal details” in the main menu and enter the e-mail address you wish to use.
If GPS tracking is activated for SBB Mobile, you will find tickets for the local network on the start screen under “Quick select”, which you can then purchase with just two clicks.
You can switch off third-party advertising in SBB Mobile. To do this, go to “My settings” – “More settings” in the main menu and remove the tick next to “Display third-party advertising”.
If you store a “Take me home address”, you can find the fastest service to get you home from your current location using the “Take me home” quick select tile on the start page (you may have to swipe left once). To do this, go to “My settings” – “Take me home address” and enter your postal address.
You can share services found in a timetable search with others via text message, e-mail, etc. To do this, click on the service you want to travel on, then tap the symbol with the three dots and tap “Share”.
To buy a 9 o'clock Pass for the Zurich Transport Network, please swipe left on a ZVV service, scroll a little way down and then select the 9 o'clock Day Pass.
To buy a 1-day travelpass or 9 o'clock travelpass for the Half-Fare travelcard, first look for a service which covers a sufficient distance (e.g. Zurich–Geneva), swipe left on the service you want to travel on, scroll a little way down and then select the 1-day travelpass or 9 o'clock travelpass.