SmartWay FAQs.

Here you will find answers to the most frequently-asked questions about the SmartWay app.

About SmartWay.

  • SmartWay is an SBB app. Innovative new functions are being tested and constantly refined: the app is currently in the testing phase.
  • SmartWay is a forward-looking app that continuously learns from users' travel habits. It shows you the transport modes available and the best local connections, in real time and hassle-free. At a glance it shows you all the various ways – including e-scooters, car-sharing and cycling – of getting from A to B. You can book e-scooters and Carsharing cars using your SwissPass login. An additional login is not necessary. Further service providers will be added over time

General.

Installation/registration.

Using the app.

Data protection.

Feedback.

Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access SBB.ch, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window.Google ChromeLink opens in new window.Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to SBB.ch.