FAQs for passengers with reduced mobility.

Frequently asked questions about accessible travel for people with reduced mobility. 

Further content

SBB Call Center Handicap

Reserve free assistance with boarding and alighting on train journeys.

Please call at least one hour before you require this service. If you are travelling abroad: at least 48 hours in advance.

Handicap 0800 007 102Link opens in new window.

Toll-free in Switzerland

(from 6 a.m. to 10.30 p.m.)