FAQ for passengers with reduced mobility.
Frequently asked questions about accessible travel for people with reduced mobility.
SBB Call Center Handicap
Reserve free assistance for boarding and alighting when travelling by train.
Please phone us at least one hour before you require the assistance (or send an e-mail at least 12 hours in advance). For travel abroad: at least 48 hours in advance.
Toll-free in Switzerland
(from 6am to 10.30pm)
From abroad +41 51 225 78 44Link opens in new window.