Information

There is no access to Ticket Shop and SBB Mobile from 16.05.2017, 22:00 to 17.05.2017, 05:00 due to maintenance work.

Conditions for exchanges and refunds.

Fees for exchange/refund of (TEE) Plan + Spar Austria/Denmark/Netherlands/Czech Republic/Hungary.

Exchange of tickets/reservations.

  • Up to 3 days before departure: 23 francs per application.
  • Up to 2 days before departure: 23 francs per application + difference to normal price.

Refund of tickets.

  • Up to 1 day before departure: 23 francs per application.
  • Day of departure or later: no refund.

Refund of reservations.

  • Depending on the seat category booked.

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