SBB’s digital assistant – artificial intelligence to help you arrive at the answer faster than ever.

Need information about the GA Travelcard or Half Fare Travelcard at any time of day? Interested in getting your questions answered in seconds via a chat message? It’s now possible thanks to artificial intelligence!

At SBB.ch, a digital assistant has already begun providing a quick and easy way to get answers to your questions about the GA Travelcard and Half Fare Travelcard, by means of chat conversations which are powered by artificial intelligence. 

The SBB digital assistant Link opens in new window.

Questions and answers about SBB’s digital assistant.

More questions about SBB’s digital assistant?

  • SBB Community.

    Take advantage of our customers’ collective knowledge in the SBB Community.

Further content

Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access SBB.ch, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window.Google ChromeLink opens in new window.Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to SBB.ch.