Refund request form for tickets purchased online/with the SBB Mobile app and special offers.
- To the refund request form for standard tickets purchased with SBB Mobile or from SBB.ch (single journey from A to B, return ticket, Day Pass, class upgrade...)
- To the refund request form for special offers (supersaver tickets, Saver Day Pass)
- To the refund request form for business customers
- Refunds for international travels can be requested by calling Rail service: 0848 44 66 88 (CHF 0.08/Min.)