Refund request form for special offers (supersaver tickets, Saver Day Pass).


You can use this form to apply for a refund on partially or completely unused tickets (supersaver tickets, Saver Day Pass) bought exclusively online or via your mobile.

 

Please choose the appropriate reason for the refund.

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We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to SBB.ch.