FAQs about purchasing tickets on SBB.ch.

You can purchase tickets for Switzerland, RailAway leisure offers and many tickets for Europe directly online. 

Tickets for Europe which cannot be purchased online can be ordered by phone via the SBB Contact Centre on 0848 44 66 88 (CHF 0.08/min). GA, Half Fare, Point-to-point and Regional Travelcards, among many others, can also be purchased online and loaded directly onto your SwissPass. You can pay for your ticket or travelcard easily either by credit or debit card or by invoice. 


Access and registration.

Buying tickets.


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Validity and refunds.

Data security.


Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access SBB.ch, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window.Google ChromeLink opens in new window.Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to SBB.ch.