Where customers help each other – the SBB Community.

You are often not the only person with a particular question or query. And often there’s already someone who knows the answer to your question. So it’s a good job there’s the SBB Community!

The SBB Community is your digital point of contact for your questions about rail and all the things that go with it. Here you can chat with other passengers, get their help with your problems or share your own tips on all things related to SBB trains, stations and services.

SBB Community Link opens in new window.

Image legend: The SBB Community brings together all these elements for the topic of rail travel on just one platform.

Questions and answers about the SBB Community.

Further content

Replacements for Internet Explorer 11.

Microsoft is gradually discontinuing its support for Internet Explorer 11 (more info on microsoft.comLink opens in new window.). If you continue to use Internet Explorer to access SBB.ch, you may experience functional limitations and display problems in the future. For this reason, we recommend using a more modern browser (e.g. Mozilla FirefoxLink opens in new window.Google ChromeLink opens in new window.Microsoft EdgeLink opens in new window.).

We are aware that switching to a new browser may take some getting used to and cause some uncertainties. A more modern browser will allow you to benefit from faster and more secure internet access in future. We are committed to continuing our work with the utmost enthusiasm in the future to guarantee you accessible and inclusive access to SBB.ch.