The SBB Ticket Machine.

Quick access to tickets and other services around the clock – at every SBB railway station and from many other transport companies.

Almost the entire range of public transport is available. A wide selection of prepaid services from various providers is also available.

Renew monthly travelcards on your SwissPass.

You can now renew any regional, modular or point-to-point travelcards linked to your SwissPass in just a few steps on SBB ticket machines. You just need to scan the QR code on your SwissPass below the ticket machine screen. Any monthly travelcards that are already loaded on your SwissPass will be displayed and you can renew them quickly and easily.

Renewing travelcards in three steps on a ticket machine

Change given up to 100 francs – also in bank notes.

Innovative technology makes payment with the SBB ticket machines easier:

  • Contactless, faster payment with Apple Pay, Samsung Pay, the Postfinance-Card and the American-Express, Mastercard PayPass and VISA payWave credit cards
  • Change given up to 100 francs – also in bank notes
  • Payment with large notes – max. 200 francs/euros possible

Please note - change for bank notes is issued from a separate output slot on the bottom right of the ticket machine. Wait until the ticket has been issued and do not forget your change.

Ticket machine helpline 0800 11 44 77.

Do you require assistance with operating a ticket machine? Call the free telephone number 0800 11 44 77 and the SBB Contact Center will help you. The helpline is available around the clock, every day to answer your questions about our range of products or how to operate the ticket machine. Please note: assistance can only be given when you are in front of a ticket machine.

You can also call the same number to inform us if the ticket machine is defective. In this case, please indicate the eight-digit machine ID number, which you can find on the home screen.

Course offer: be & remain mobile.

The course is aimed at people who avoid ticket machines, who have difficulty navigating around a train station, who feel insecure on the streets etc. etc. etc... or people who are interested and curious - particularly those over 50 years of age. So these people too can be independent and autonomous for as long as possible.