Compensation for customers with a monthly travelcard or with a annuel travelcard in light of the coronavirus pandemic.

In light of the extraordinary situation, since 16 March 2020 the Federal Council has recommended only using public transport when absolutely necessary. Therefore, all holders of a regional Travelcard, point-to-point Travelcard, modular Travelcard or 1-month travelpass for the Half Fare Travelcard will be given a compensation.

Frequently asked questions.

Private customers with an annual travelcards.

Private customers with a monthly travelcards.

Has your question not been answered yet?

Phone the SBB Contact Centre on 0848 44 66 88 (CHF 0.08/min.). Please note that waiting times may be extended in light of the current situation.

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