Automatic renewal.

When buying a GA Travelcard you take out an indefinite contract. The advantage of this is that your travelcard is automatically renewed at the end of your chosen period of validity – 1 year or 1 month. The SwissPass saves you having to think about renewing your travelcard. Your SwissPass card is valid for several years and we automatically renew your travelcard on the same card.

Minimum duration of contract.

Every GA Travelcard has an initial minimum contract term of six months, regardless of the payment interval. After that, you decide whether to continue your travelcard or cancel it at the end of each travelcard month, giving notice of one travelcard month.

Cancellation reminders.

If you have a GA Travelcard with annual payment, we will remind you of the optional cancellation deadline in good time before your travelcard is automatically renewed. You will receive this reminder with your annual invoice. You can subscribe to receive an e-mail or SMS reminder for this deadline in your customer account at swisspass.chLink opens in new window..

Cancellation.

We will send you the invoice for the new validity period of your GA Travelcard before the automatic annual renewal. You will therefore have enough time to cancel your GA Travelcard by the date specified, if you want to. Subject to the applicable deadlines, you can cancel your GA Travelcard at any time, which will take effect from the end of the next travelcard month. This can be done with just a few clicks at swisspass.chLink opens in new window.. We can of course still cancel your travelcard at the usual points of sale or by phone at the SBB Contact Center.

Important.

Your Familia GA Travelcard for children or young adults and the Familia GA Travelcard for partners are linked to a basic GA Travelcard (GA Travelcard for adults, GA Travelcard Youth, GA Travelcard for 25 year olds, GA Travelcard for senior citizens or GA Travelcard for disabled persons) and are cancelled as soon as the conditions for linking the card are no longer fulfilled. E.g. cancellation of the basic GA Travelcard or absence of a GA Travelcard needed in order for the cards to be linked. If the conditions are no longer fulfilled, the GA Travelcards still held will be cancelled at the end of the next travelcard month. The cancellation period of notice of one month applies.

If at least one parent in the same household has a basic GA Travelcard(?)Show note GA TravelcardPossible basic GA Travelcards are GA Travelcard for adults, GA Travelcard Youth, GA Travelcard for 25 year olds, GA Travelcard for senior citizens or GA Travelcard for disabled persons.Close note, children and single young people benefit from attractive prices for other GA Travelcards (Familia GA Travelcard for children or GA Travelcard for young adults).

The second parent also receives a discount (Familia GA Travelcard for partners) if a member of the household has a Familia GA Travelcard for children or GA Travelcard for young adults in addition to the basic GA Travelcard for the mother or father Please note that different documents are needed in order to purchase the Familia GA Travelcard for children, the Familia GA Travelcard for young adults and the Familia GA Travelcard for partners.

As GA Travelcards for family members are linked to a basic GA Travelcard, all GA Travelcards for one family must be on the SwissPass.

Children up to the age of 16(?)Show note Children up to the age of 16Children aged from 6 to the day before their 16th birthday.Close note can obtain a reduced GA Travelcard when one parent(?)Show note one parentIf one parent is absent and another person living in the same household performs parental duties, that person is equivalent to the absent parent.Close note in the household already holds a basic GA(?)Show note basic GAPossible basic GA Travelcards are GA Travelcard for adults, GA Travelcard Youth, GA Travelcard for 25 year olds, GA Travelcard for senior citizens or GA Travelcard for disabled persons.Close note Travelcard (GA Travelcard for adults, GA Travelcard Youth, GA Travelcard for 25 year olds, GA Travelcard for senior citizens or GA Travelcard for disabled persons).

Tip: if children up to the age of 16(?)Show note children up to the age of 16Children aged from 6 to the day before their 16th birthday.Close note travel with a GA Travelcard but the parents do not hold one themselves, the GA Travelcard for children is the ideal solution.

Purchase options.

The only way to request the Familia GA Travelcard for children online at SBB.ch is through a PDF order form. Of course, you can also order the GA Travelcard at any staffed public transport point of sale. To make the purchase, you will need the relevant documents, a copy of your child’s passport or identity card, as well as a passport photo. If your child already has a SwissPass, you can simply upload the digital photo at swisspass.chLink opens in new window.. This also applies if the automatic renewal of the GA Travelcard on the SwissPass was interrupted and you would now like to buy another travelcard. In this case, you only need to provide a photo of the child if we received the previous one more than five years ago.

Order form (PDF, 758 KB)Link opens in new window. (PDF, 758 KB)

Required documents.

• A current, good-quality, colour passport photo of the child(?)Show note A current, good-quality, colour passport photo of the childChecklist for assessing photos: Taken from the front; width of face in photo min. 20 mm (max. 35 mm); eyes open – eyes must not be hidden if wearing glasses; plain background with even lighting (no shadow); must be clear with high contrast. Additionally for digital photos: Image size min. 200 × 250 pixels; File size max. 2000 KB (JPG); Adjust colours to RGB mode. If you already own a SwissPass, then you can conveniently upload your digital photo to www.swisspass.ch.Close note. If your child already has a SwissPass, you can simply upload the digital photo at swisspass.ch.Link opens in new window.
• Copy of everyone’s passport or ID(?)Show note Copy of everyone’s passport or IDWhen purchasing online, you can enter the data for the following documents online: Passport or ID card issued in Switzerland, Germany, Austria, France, Italy or Liechtenstein. When ordering by PDF you need a copy but when buying at the point of sale you need the original document. Close note.
  
• For married parents and registered partnerships or single parents: Copy of family certificate/partnership certificate or the child’s birth certificate.
  
• Cohabiting parents or parent: Copy of family certificate/partnership certificate of the person with a child/children or the child’s birth certificate.
  
• Child does not live with the parent who has a basic GA Travelcard (parents have separate residences/parents are divorced): Copy of the family certificate of the person(s) with a child/children.
  

Residence confirmation form (PDF, 154 KB)Link opens in new window. (PDF, 154 KB)

Young adults aged between 16 and 25 years(?)Show note Young adults aged between 16 and 25 yearsUp to one day before the holder’s 25th birthday.Close note can obtain a reduced price GA Travelcard if one parent(?)Show note one parentIf one parent is absent and another person living in the same household performs parental duties, that person is equivalent to the absent parent.Close note in the household already has a basic GA Travelcard(?)Show note basic GA TravelcardPossible basic GA Travelcards are GA Travelcard for adults, GA Travelcard Youth, GA Travelcard for 25 year olds, GA Travelcard for senior citizens or GA Travelcard for disabled persons.Close note (GA Travelcard for adults, GA Travelcard Youth, GA Travelcard for 25 year olds, GA Travelcard for senior citizens or GA Travelcard for disabled persons).

Purchase options.

The only way to request the Familia GA Travelcard Youth online at SBB.ch is through a PDF order form. Of course, you can also order the GA Travelcard at any staffed public transport point of sale. To make the purchase, you will need the relevant documents, a copy of the young person’s passport or identity card, as well as a passport photo. If the young person already has a SwissPass, you can simply upload the digital photo at swisspass.chLink opens in new window.. This also applies if the automatic renewal of the GA Travelcard on the SwissPass was interrupted and you would now like to buy another travelcard. In this case, you only need to provide a photo of the young person if we received the previous one more than five years ago.

Order form (PDF, 758 KB)Link opens in new window. (PDF, 758 KB)

Required documents.

• A current, good-quality, colour passport photo of the young person(?)Show note A current, good-quality, colour passport photo of the young personChecklist for assessing photos: Taken from the front; width of face in photo min. 20 mm (max. 35 mm); eyes open – eyes must not be hidden if wearing glasses; plain background with even lighting (no shadow); must be clear with high contrast. Additionally for digital photos: Image size min. 200 × 250 pixels; File size max. 2000 KB (JPG); Adjust colours to RGB mode. If you already own a SwissPass, then you can conveniently upload your digital photo to www.swisspass.ch.Close note. If the young person already has a SwissPass, you can simply upload the digital photo at swisspass.ch.Link opens in new window.
• Copy of everyone’s passport or ID(?)Show note Copy of everyone’s passport or IDPassport or ID card from Switzerland, Germany, Austria, France, Italy or Liechtenstein; for initial orders only (resident in Switzerland for at least six months at the time of the signing of the contract).Close note.
• For married parents and registered partnerships or single parents: Copy of the family record document/registered partnership certificate or birth certificate of the young person, written confirmation from the commune/community of residence (certificate of residence etc.)(?)Show note community of residence (certificate of residence etc.)The written confirmation from the community of residence/residents’ association may not be more than 30 days old and must contain the following information: surname, first name, address, date of birth, marital status.Close note. For all young persons over the age of 16 and for all adults (all GA Travelcard holders must be listed).
• Cohabiting parents or parent: Copy of the family record document/registered partnership certificate of the person with child/children/young persons or the birth certificate of the child/young person, written confirmation from the commune/community of residence (certificate of residence etc.)(?)Show note community of residence (certificate of residence etc.)The written confirmation from the community of residence/residents’ association may not be more than 30 days old and must contain the following information: surname, first name, address, date of birth, marital status.Close note both for people living in cohabitation as well as for young people above the age of 16.
• Young person does not live with the parent who has a basic GA Travelcard (parents have separate addresses/parents are divorced): Copy of the family record document of the persons with child/children/young persons; certificate of residence form(?)Show note certificate of residence formThe written confirmation from the community of residence/residents’ association may not be more than 30 days old and must contain the following information: surname, first name, address, date of birth, marital status.Close note for young persons over the age of 16 and for their parent who does not have a basic GA Travelcard.

Residence confirmation form (PDF, 154 KB)Link opens in new window. (PDF, 154 KB)

The second parent can obtain a reduced-price GA Travelcard, if there is at least one Familia GA Travelcard for children or Familia GA Travelcard for young adults in the household. in addition to a basic GA(?)Show note basic GAPossible basic GA Travelcards are GA Travelcard for adults, GA Travelcard Youth, GA Travelcard for 25 year olds, GA Travelcard for senior citizens or GA Travelcard for disabled persons.Close note Travelcard held by the father or mother(?)Show note father or motherIf one parent is absent and another person living in the same household performs parental duties, that person is equivalent to the absent parent.Close note.

Purchase options.

The only way to request the Familia GA Travelcard for partners online at SBB.ch is through a PDF order form. Of course, you can also order the GA Travelcard at any staffed public transport point of sale. To make the purchase, you will need the relevant documents, a copy of the second parent’s passport or identity card, as well as a passport photo. If the second parent already has a SwissPass, you can simply upload the digital photo. This also applies if the automatic renewal of the GA Travelcard on the SwissPass was interrupted and you would now like to buy another travelcard. The second parent only needs a photo if we received the previous one more than ten years ago.

Order form (PDF, 758 KB)Link opens in new window. (PDF, 758 KB)

Required documents.

• A current, good-quality, colour passport photo of the second parent (?)Show note A current, good-quality, colour passport photo of the second parent Checklist for assessing photos: Taken from the front; width of face in photo min. 20 mm (max. 35 mm); eyes open – eyes must not be hidden if wearing glasses; plain background with even lighting (no shadow); must be clear with high contrast. Additionally for digital photos: Image size min. 200 × 250 pixels; File size max. 2000 KB (JPG); Adjust colours to RGB mode. If you already own a SwissPass, then you can conveniently upload your digital photo to www.swisspass.ch.Close note If the second parent already has a SwissPass, you can simply upload the digital photo at swisspass.ch.Link opens in new window.
• Copy of everyone’s passport or ID(?)Show note Copy of everyone’s passport or IDPassport or ID card from Switzerland, Germany, Austria, France, Italy or Liechtenstein; for initial orders only (resident in Switzerland for at least six months at the time of the signing of the contract).Close note
• For married parents and registered partnerships or single parents: Copy of family certificate/partnership certificate or the child’s birth certificate, written confirmation from the community of residence/residents’ association (residence certificate etc.)(?)Show note written confirmation from the community of residence/residents’ association (residence certificate etc.)The written confirmation from the community of residence/residents’ association may not be more than 30 days old and must contain the following information: surname, first name, address, date of birth, marital status.Close note for all children aged over 16 years and for all adult persons (all GA Travelcard holders must be listed)
  
• Cohabiting parents or parent: Copy of family certificate/partnership certificate of the person with a child/children or the child’s birth certificate, written confirmation from the community of residence/residents’ association (residence certificate etc.)(?)Show note written confirmation from the community of residence/residents’ association (residence certificate etc.)The written confirmation from the community of residence/residents’ association may not be more than 30 days old and must contain the following information: surname, first name, address, date of birth, marital status.Close note for both persons cohabiting and for children aged 16 years and over.
  

Residence confirmation form (PDF, 154 KB)Link opens in new window. (PDF, 154 KB)

Choose whether to pay for your GA Travelcard yearly or monthly. If you would rather pay in smaller, regular amounts, we recommend the GA Travelcard with monthly payment for you. You can benefit from unlimited mobility for any number of months and pay monthly, subject to the minimum contract term of six months. We offer the following payment options: invoice, eBill, direct debit, DebitDirect or your preferred payment method at a point of sale. 

• When ordering with the PDF order form, you can choose between payment by credit card or by invoice. 
• The following means of payment are available to you for purchases made at a serviced point of sale: Cash payment, vouchers, Reka Cheque, Reka Rail, Twint, debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne).

I would like to pay by credit card (please note personal limits).

You can pay for your new travelcard with the following credit cards:

• Visa (incl. prepaid cards)
• MasterCard (incl. prepaid cards)
• American Express
• Diners Club International
• JCB
• MyOne

Please note:

• The credit card must be in the same name as the contracting party.
• The credit card will be charged once the order has been received.

I’m paying by invoice.

We will send you the invoice together with a payment slip in the post. Please note:

• Your order must be placed at least ten days before your travelcard validity begins. Otherwise your payment by invoice cannot be processed and will be returned.
• We will send you the invoice separately – i.e. not together with your SwissPass card. You must pay this before the first day that your travelcard is valid, otherwise you will receive a payment reminder.

Further payment options at the point of sale.

Pay by Maestro card, PostFinance card, Reka-Card, the credit cards listed above, Reka Cheque, vouchers, Twint or cash at the point of sale.

Invoice by e-mail.

We will send the travelcard contracting party an e-mail once the invoice is ready in the customer account on swisspass.chLink opens in new window., where you will find all the information about paying the invoice by online banking.

Sign up to receive invoices by e-mail on swisspass.chLink opens in new window. under “Notifications” in the “Settings” menu item or on the order form.

Invoice by post.

We will send you the invoice together with a payment slip in the post.

Direct debit (LSV) and DebitDirect.

If you pay by direct debit through your bank or DebitDirect from Swiss Post, the travelcard fee will automatically be debited from your account on the date the payment is due unless you cancel in time. Fill in the form to pay by LSV or DebitDirect. If you decide to pay by direct debit through a bank, please send the signed form to your bank. If you would like to pay by DebitDirect (Swiss Post) please send the signed form to SBB AG Passenger Traffic c/o SBB Corporate Finance, Poststrasse 6, CH-3000 Bern 65. We will notify you by post or e-mail before the automatic renewal of your travelcard about the upcoming direct debit.

E-bill directly to your e-banking account.

Paying is even more convenient with the e-bill service from Swiss banks. We will send you the e-bill electronically to the billing inbox in your e-banking account. You do not have to read in a payment slip. Simply check the invoice and authorise payment with just a few clicks. Sign up for e-banking with your bank under the menu item E-billing/invoicing at SBB to receive e-bills.

Please note: You will not receive any additional invoicing information from us by post or e-mail when you pay by e-bill. We recommend that you sign up for reminders at swisspass.chLink opens in new window.. and we will then remind you in good time, by e-mail or SMS, of your travelcard’s possible cancellation date.

Further payment options at the point of sale.

Pay by Maestro card, PostFinance card, the credit cards listed above, Reka Cheque, vouchers or cash at the point of sale.