Automatic extension.

When buying a GA Travelcard you take out an indefinite contract. The advantage of this is that your travelcard is automatically renewed at the end of your chosen period of validity – 1 year or 1 month. The SwissPass saves you having to think about renewing your travelcard. Your SwissPass card is valid forseveral years and we automatically renew your travelcard on the same card. Please note: the GA Travelcard for 25 year olds is only valid for one year and is then converted into a GA Travelcard for adults.

Minimum duration of contract.

Every GA Travelcard has an initial minimum contract term of six months, regardless of the payment interval. After that, you decide whether to continue your travelcard or cancel it at the end of each travelcard month, giving notice of one travelcard month.

Cancellation reminders.

If you have a GA Travelcard with annual payment, we will remind you of the optional cancellation deadline in good time before your travelcard is automatically renewed. You will receive this reminder with your annual invoice. You can subscribe to receive an e-mail or SMS reminder for this deadline in your customer account at swisspass.chLink opens in new window..

Cancellation.

We will send you the invoice for the new validity period of your GA Travelcard before the automatic annual renewal. You will therefore have enough time to cancel your GA Travelcard by the date specified, if you want to. Subject to the applicable deadlines, you can cancel your GA Travelcard at any time, which will take effect from the end of the next travelcard month. This can be done with just a few clicks at swisspass.chLink opens in new window.. We can of course still cancel your travelcard at the usual points of sale or by phone at the SBB Contact Center.

If you already have a SwissPass or if you have had a travelcard in the last five years, you can buy the GA Travelcard for 25 year olds online. To do this, you need a credit card, a PostFinance Card, a Reka-Card or Twint and your passport or your ID card(?)Show note your passport or your ID cardWhen purchasing online, you can enter the data for the following documents online: Passport or ID card issued in Switzerland, Germany, Austria, France, Italy or Liechtenstein. When ordering by PDF you need a copy but when buying at the point of sale you need the original document. Close note as well as a digital passport photo(?)Show note digital passport photoChecklist for assessing photos: Taken from the front; width of face in photo min. 20 mm (max. 35 mm); eyes open – eyes must not be hidden if wearing glasses; plain background with even lighting (no shadow); must be clear with high contrast. Additionally for digital photos: Image size min. 200 × 250 pixels; File size max. 2000 KB (JPG); Adjust colours to RGB mode. If you already own a SwissPass, then you can conveniently upload your digital photo to www.swisspass.ch.Close note. 

If you already own a SwissPass, then you can conveniently upload your digital photo to swisspass.chLink opens in new window.. The same applies if you have interrupted the automatic renewal of your GA Travelcard on your SwissPass and would like to purchase another travelcard. You only need a photo if your previous photo was registered with us more than ten years ago. 

Of course, you can also order a GA Travelcard for 25 year olds using the PDF order form or buy one at a staffed point of sale for public transport.

GA Travelcard order form (PDF, 418 KB)Link opens in new window. (PDF, 418 KB)

Choose whether to pay for your GA Travelcard yearly or monthly. If you would rather pay in smaller, regular amounts, we recommend the GA Travelcard with monthly payment for you. This way, you can benefit from unlimited mobility for any number of months – subject to the minimum contract term of six months – and pay monthly. We offer the following payment options: invoice, eBill, direct debit, DebitDirect or your preferred method of payment at a point of sale.

Paying for your new travelcard.

• When buying online, you can pay by credit card, PostFinance Card, Reka-Card or Twint. If you buy a GA Travelcard with monthly payment, it is also possible to make your payments with invoicing via Byjuno (advance registration in your user account required). Please note that only the first month is paid for via Byjuno. For the GA Travelcard service, you will receive an SBB invoice from the second month onwards. The two invoices are sent independently and may also overlap. Purchasing by invoice via Byjuno is not possible for a GA Travelcard with annual payment (exceeds Byjuno limit).
• When ordering using the PDF order form, you can choose between payment by credit card or invoice.
• The following means of payment are available to you for purchases made at a serviced point of sale: Cash payment, vouchers, Reka Cheque, Reka Rail, Twint, debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne).

I would like to pay by credit card (please note personal limits).

You can pay for your new travelcard with the following credit cards:

• Visa (incl. prepaid cards)
• MasterCard (incl. prepaid cards)
• American Express
• Diners Club International
• JCB
• MyOne

Please note:

• The credit card must be in the same name as the contracting party.
• The credit card will be charged once the order has been received.

I would like to pay by PostFinance Card (Please note personal limits).

I would like to pay by invoice.

We will send you the invoice together with a payment slip in the post. Please note:

• Your order must be placed at least ten days before your travelcard validity begins. Otherwise your payment by invoice cannot be processed and will be returned.
• We will send you the invoice separately – i.e. not together with your SwissPass card. You must pay this before the first day that your travelcard is valid, otherwise you will receive a payment reminder.

Other payment options available at the point of sale.

Pay by Maestro card, PostFinance card, the credit cards mentioned above, Reka Cheque, Reka-Card, Twint, vouchers or cash at the point of sale.

Payment of subsequent invoices.

Invoice by e-mail.

We will send the travelcard contracting party an e-mail once the invoice is ready in the customer account on swisspass.chLink opens in new window., where you will find all the information about paying the invoice by online banking.

Sign up to receive invoices by e-mail on swisspass.chLink opens in new window. under “Notifications” in the “Settings” menu item or on the order form.

Invoice by post.

We will send you the invoice together with a payment slip in the post.

Direct debit (LSV) and DebitDirect.

If you pay by direct debit through your bank or DebitDirect from Swiss Post, the travelcard fee will automatically be debited from your account on the date the payment is due unless you cancel in time. Fill in the form to pay by LSV or DebitDirect. If you decide to pay by direct debit through a bank, please send the signed form to your bank. If you would like to pay by DebitDirect (Swiss Post) please send the signed form to SBB AG Passenger Traffic c/o SBB Corporate Finance, Poststrasse 6, CH-3000 Bern 65. We will notify you by post or e-mail before the automatic renewal of your travelcard about the upcoming direct debit.

E-bill directly to your e-banking account.

Paying is even more convenient with the e-bill service from Swiss banks. We will send you the e-bill electronically to the billing inbox in your e-banking account. You do not have to read in a payment slip. Simply check the invoice and authorise payment with just a few clicks. Sign up for e-banking with your bank under the menu item E-billing/invoicing at SBB to receive e-bills.

Please note: You will not receive any additional invoicing information from us by post or e-mail when you pay by e-bill. We recommend that you sign up for reminders at swisspass.chLink opens in new window. and we will then remind you in good time, by e-mail or SMS, of your travelcard’s possible cancellation date.

Other payment options available at the point of sale.

Pay by Maestro card, PostFinance card, the credit cards mentioned above, Reka Cheque, vouchers or cash at the point of sale.

Your GA travelcard on your SwissPass will be delivered by post within around ten days. If you need your GA travelcard to be valid sooner than this, we will issue you with a temporary SwissPass. If you order online, print this out as a PDF; if you order it, bring all of your documents to a ticket counter and you will receive it there.

• Debit or credit card (PostFinance Card, Mastercard, Visa, Reka Card, American Express, Diners, JCB or myOne).
• A current, good-quality, colour, digital passport photo(?)Show note digital passport photoChecklist for assessing photos: Taken from the front; width of face in photo min. 20 mm (max. 35 mm); eyes open – eyes must not be hidden if wearing glasses; plain background with even lighting (no shadow); must be clear with high contrast. Additionally for digital photos: Image size min. 200 × 250 pixels; File size max. 2000 KB (JPG); Adjust colours to RGB mode. If you already own a SwissPass, then you can conveniently upload your digital photo to www.swisspass.ch.Close note. If you already own a SwissPass, then you can conveniently upload your digital photo to swisspass.chLink opens in new window..
• Your passport or ID card(?)Show note Your passport or ID cardWhen purchasing online, you can enter the data for the following documents online: Passport or ID card issued in Switzerland, Germany, Austria, France, Italy or Liechtenstein. When ordering by PDF you need a copy but when buying at the point of sale you need the original document. Close note.