Suspend GA Travelcards for free – contact form.

Suspend your GA Travelcard for 30 days easily and free of charge. To do so, simply fill out the online form below.

Your GA Travelcard can be suspended free of charge for 30 days – this also applies in the current COVID-19 situation. Unfortunately, the 30 days cannot currently be extended. However, the public transport sector is urgently trying to find a solution (uniform across Switzerland if possible) and provide GA Travelcard holders with adequate compensation. We therefore advise you not to cancel GA Travelcards.

The following travelcards cannot be suspended:

  • Half Fare Travelcard
  • Familia GA Travelcard for children
  • Familia GA Travelcard for young adults
  • GA Travelcard for dogs.
  • Regional travelcards
  • Point-to-point Travelcards

The form is exclusively for private customers. Business customers: GA on the SwissPass, cannot be suspended.


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The amount is automatically credited to your customer account and debited from your next invoice. The outstanding invoices must still be paid. A refund of the money (credit) is only possible, once the contract has been cancelled.

The amount is automatically credited to your customer account and debited from your next invoice. The outstanding invoices must still be paid. A refund of the money (credit) is only possible, once the contract has been cancelled.

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